How Our Power Steering Service Works
Our process is straightforward and built around keeping you informed at every step.
- We listen first. You tell us what you’re experiencing, and we start from there.
- We inspect and perform the agreed service. Our certified technicians go through the system and complete the work you’ve authorized.
- We explain what we found. Before and after the repair, we walk you through our findings and any additional recommendations in plain language.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
What Comes with Every Repair
Every power steering repair at Christian Brothers Automotive West Galleria is backed by the Nice Difference warranty: 3 years or 36,000 miles, whichever occurs last. That coverage reflects our confidence in the work our certified technicians perform.
We also offer a free shuttle service so you can carry on with your day while your vehicle is being serviced. If our hours don’t fit your schedule, after-hours key drop-off is available.
Signs You May Need Power Steering Service
A hydraulic power steering system reduces the effort it takes to turn the wheel, especially at low speeds and in tight spots. When the system starts to fail, you’ll usually notice it before it becomes a serious problem. Watch for these warning signs:
- Stiff or heavy steering wheel: Difficulty turning, particularly when parking or moving slowly, often points to low fluid or a pump beginning to wear.
- Whining or groaning noise when turning: This sound typically indicates low fluid, a worn power steering belt, or a pump under stress.
- Fluid under the front of the vehicle: An oily leak near the front of the car may signal a power steering system leak.
- Slow or unresponsive steering: If the wheel requires unusual effort or feels sluggish to respond, the system should be inspected promptly.
If you’re noticing any of these symptoms, our team can diagnose the issue and walk you through your repair options. Christian Brothers Automotive West Galleria is on Westheimer Road in Houston’s Galleria area. Call (832) 604-5924 or schedule power steering service in Houston online at your convenience.
Power Steering Fluid Flush
Power steering fluid breaks down over time and picks up metal particles and debris from inside the system. Degraded fluid increases wear on the pump and other components and reduces the hydraulic pressure the system depends on. A power steering fluid flush removes that contaminated fluid using BG power steering system cleaner, then restores the system with fresh BG power steering fluid selected to meet manufacturer’s standards for your vehicle.
Power Steering Pump & Belt Repair
A fluid flush can resolve many power steering issues, but not all of them. A worn or loose power steering belt reduces the pump’s ability to build hydraulic pressure, causing steering difficulty that may come and go before becoming constant. A failing power steering pump can progressively reduce steering assistance and, if left unaddressed, may result in complete loss of power-assisted steering.
When our initial assessment points to a component problem rather than a fluid issue, our certified technicians present you with repair options and explain what each one involves. No pressure, no jargon. Just clear information so you can decide what’s right for your vehicle.
Your Local Christian Brothers Amenities
FAQs
-
Q. "How do I know if my power steering is starting to fail?"3 common signs are that your wheel is requiring more force to turn, whining noise when turning, or your steering shakes when idle. If you are worried about your power steering failing, contact your local Christian Brothers today to have our experienced technicians take a look.
-
Q. "How often do I need to get my power steering fluid replaced?"The average recommendation is between 40,000 and 80,000 miles, but it varies depending on your manufacturer's recommendations.
-
Q. "Why do I need to change my power steering fluid?"With time, the power steering fluid in your vehicle loses its potency and can become contaminated. Fluid with foreign materials and dirt floating around in it is less efficient, meaning the pump works harder and is worn down faster. Putting new fluid in is much more cost-effective than buying a new pump.
-
Q. "What do I do if my power steering fails while driving?"If your power steering fails while driving, it will require quite a bit of force to turn the wheel. Carefully pull to the side of the roadand call a tow truck to safely get your vehicle to an automotive shop.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.