What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
FAQs
How Long Does a Computer Diagnostic Test Take?
Most diagnostic checks can be completed within one to two hours, depending on the complexity of the issue. We’ll provide an upfront estimate of the timing when you schedule or drop off your car.
What Problems Can a Computer Diagnostic Check Find?
A computer diagnostic test can detect issues ranging from engine and transmission trouble to electrical faults, emissions errors, and failing sensors. With advanced equipment, we identify both common and complex problems that affect your car’s safety and performance.
Do You Need an Appointment for a Diagnostic Service?
Appointments help ensure prompt service, but we do our best to accommodate walk-ins. For fastest results and a seamless experience, we recommend calling ahead or scheduling online.
Is There a Separate Fee for Diagnostics?
We provide transparent, upfront pricing for diagnostic services. If repairs are approved and completed with us, we’ll explain how diagnostic charges apply to your total service bill, free from hidden fees.
What Makes Your Diagnostic Service Different?
We combine dealership-level technology with ASE-certified knowledge, local insight into Houston driving conditions, and an honest, customer-first approach. Our goal is to educate and empower, not upsell or pressure our guests.
If you’re dealing with dashboard warnings, performance concerns, or just want to know your car is road-ready, book your computer diagnostic check in Houston, TX, today! Christian Brothers Automotive West Galleria will help you find solutions quickly and transparently. Call (832) 604-5924 now!
Your Local Christian Brothers Amenities
FAQs
-
Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
-
Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
-
Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
-
Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.