What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Benefits of Regular Suspension Maintenance
Routine suspension maintenance offers key benefits, helping you drive with confidence on local roads:
- Enhanced vehicle performance and handling
- Improved ride comfort
- Extended lifespan of suspension components
- Prevention of costly repairs
- Increased safety for you and your passengers
Proactive care means fewer breakdowns and more reliable driving in Thornton’s shifting weather. By timing maintenance around the spring thaw or before winter starts, you minimize risk to vital suspension parts and avoid unexpected auto repairs.
By scheduling routine suspension maintenance at Christian Brothers Automotive Thornton, you can ensure your vehicle remains in optimal condition and avoid unexpected breakdowns.
Frequently Asked Questions
How long do shocks and struts typically last?
Most shocks and struts last 50,000 to 100,000 miles. This lifespan is heavily affected by driving habits and local road conditions.
Thornton's rough roads and rapid temperature changes accelerate wear. We check these factors to determine the best replacement timeline for your vehicle.
What are the common signs that I need shocks or struts replaced?
Watch for strange noises over bumps, a rough or "bouncy" ride, or fluid leaks from the shocks and struts. These indicate the components are failing.
Uneven tire wear or excessive bouncing are also key signs. Scheduling early suspension service can prevent bigger, more expensive problems later.
How do I know if my suspension needs immediate attention?
If your vehicle pulls to one side, you hear persistent clunking over bumps, or experience hard steering, get an immediate inspection.
These are critical safety concerns. Prompt attention preserves your control and prevents larger, more costly suspension repairs.
How Often Should Car Suspension Be Checked?
Schedule a suspension system check every year or every 12,000 miles. Driving over rough terrain in Thornton requires more frequent checks for safety and component longevity.
Our local team customizes your schedule. We account for temperature swings and potholes that stress components, ensuring you get the most efficient maintenance plan.
Suspension Parts Replacement
When replacing shocks or struts, we select only high-quality parts that meet or exceed manufacturer standards. We prioritize reliability for Colorado’s climate.
Our transparent approach includes providing full documentation and advice on how proper installation supports a more comfortable, stable drive.
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.