What to Expect With a BMW Services Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Do I have to use a BMW dealer for service?
You do not have to visit a BMW dealer for every service. Many drivers choose our shop for personal attention, clear communication, and convenient scheduling. We use manufacturer-quality equipment and follow appropriate procedures, so your BMW receives careful, professional service outside the dealership environment.
Will your work affect my existing BMW warranty?
General maintenance and many repairs can typically be performed by independent shops without affecting applicable warranty coverage. We follow appropriate service procedures and can discuss how specific work relates to your situation. If you have questions about coverage, we encourage you to review your warranty documents and ask us for guidance.
How will you explain what my BMW needs?
We explain our findings in everyday language and walk you through what we recommend and why. Our service advisors invite questions, review what is urgent versus optional, and provide written estimates. The goal is for you to understand your options clearly before you approve any work.
Can your team handle newer BMW technology?
Our ASE-certified technicians work with modern diagnostic tools and manufacturer-quality equipment that are well suited to newer BMW models. We regularly service vehicles with advanced electronic and safety systems, and we take time to research appropriate procedures when needed for your specific model and year.
How long will my BMW need to stay at your shop?
Service time depends on what your BMW needs. Routine maintenance can often be completed the same day, while more involved diagnostics or repairs may take longer. We communicate expected timing up front and offer a complimentary shuttle in the area to help you keep your day moving.
Schedule Your BMW Service Today
Your BMW deserves careful, honest care from a team that values both your vehicle and your time. At Christian Brothers Automotive Thornton, we provide clear explanations, detailed inspections, and warranty-backed repair work so you can drive with confidence around Thornton and on trips into the greater Denver area.
When you contact us, we listen to your concerns, review your options, and help you plan service in a way that fits your schedule. With our welcoming environment, complimentary shuttle, and commitment to transparent pricing, we work to make BMW service as convenient and stress-free as possible.
Call (720) 709-1928 or contact us online to schedule your BMW service with our team today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.