How a European Vehicle Service Visit Works
We keep the process straightforward so you always know where things stand.
Step 1: Inspection & Diagnosis
When you bring your vehicle in, we perform a complimentary Digital Vehicle Inspection (DVI) using diagnostic systems suited to your specific make. Photos and findings are documented and shared with you directly.
Step 2: Review & Approval
A service advisor walks you through everything the inspection uncovered. You decide what work to approve, with no obligation to proceed with anything you’re not ready for. Approvals happen right inside the DVI, keeping the process transparent from start to finish.
Step 3: Service & Same-Day Completion
Many European vehicle services can be completed the same day. When parts availability or the scope of the repair requires scheduling, we coordinate around your preference so the process stays as convenient as possible.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
European Brands We Service
Our location is equipped with the tools, training, and diagnostic systems that luxury and high-performance European vehicles require. European automakers build to their own engineering standards, with manufacturer-set maintenance intervals, fluid specifications, and diagnostic protocols that differ from domestic vehicle design and call for brand-specific parts and approaches.
The German makes we regularly service include:
- BMW
- Mercedes-Benz
- Audi
- Volkswagen
- MINI
- Porsche
If you drive an ultra-luxury or exotic model such as a Ferrari, Lamborghini, Bentley, or McLaren, please contact us before scheduling. These vehicles may require tools or carry liability considerations that fall outside our standard European Services scope, and we want to give you an honest answer before you make the trip.
Serving Suwanee, Lawrenceville & Gwinnett County
Christian Brothers Automotive Suwanee provides European vehicle service to drivers throughout Suwanee, Lawrenceville, and the broader Gwinnett County area. Whether you commute locally or just need a trusted shop that understands your vehicle, we’re here.
Dealership-Level Precision, Local-Shop Convenience
You don’t need a dealership to get your European vehicle serviced properly. Every Christian Brothers Automotive Suwanee location is equipped to handle European makes and models with the same diagnostic equipment and manufacturer-grade tools a dealership would use, without the dealership-only experience. You get the precision your vehicle requires and the neighbor-centered service our customers keep coming back for.
European vehicle owners in Suwanee and Lawrenceville can schedule service at Christian Brothers Automotive Suwanee today. Our complimentary shuttle keeps your day moving while we take care of your car. Call (678) 752-4623 to book your appointment.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.