1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Common Electrical Issues
Sometimes what seems like a major failure is merely a software bug. Computers
control your car. Starters, alternators, air conditioning systems, and
many other components are now computer driven. Our technicians will make
sure you don’t waste money on diagnostics and parts.
Your battery could also be the culprit of an electrical problem. A loose cable, a faulty wire, or a dirty connection could appear to be a bigger problem than it is. If your battery isn’t receiving a charge, the alternator might need replacement. But you’ll receive a full system check, not just a recommendation for parts you might not need. We check the basics before we recommend any major repairs. We care about your car and we respect your budget.
Our Approach to Electrical Issues
Electrical systems are more complicated than ever, but they’re more reliable too, and easier to diagnose and repair with the proper equipment. At Christian Brothers Automotive, we have a full line of manufacturer-certified diagnostic tools. The tools, scanners, and equipment are the same as those used in dealership service departments or better.
Our certified technicians know your car’s electrical components and can diagnose problems quickly and effectively. At Christian Brothers Automotive, we take a serious, targeted approach to pinpoint the problem and minimize the cost of repairs. This means that time is not wasted on guesswork and your wait in the lobby is as short as we can make it. And if you prefer, we’re more than happy to give you a ride home or to work in a courtesy shuttle.
Q. "What crucial parts make up my vehicle's electrical system?"Your battery and alternator are the main parts that make up your vehicle's electrical system. This helps power all electrical features within your car and even helps power features such as your brakes, engine, and transmission.
Q. "How often should I have my electrical system looked at?"We recommend regular visits for scheduled maintenance. When you come in we will take a look at your electrical system as part of our free courtesy inspection. If you are experiencing electrical issues, we recommend visiting us immediately as your car is highly dependent on this system.
Q. "How do I know if something is wrong with my vehicle's electrical system?"Some signs of electrical system issues include: little to no power to interior lights, the vehicle not starting, dim headlights, or your fuses keep blowing out.
Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Hear What Our Customers Had to Say About Us
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."