What to Expect With a Porsche Services Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Can Your Team Really Work On My Porsche Like A Dealer Would?
Yes, we regularly service Porsche vehicles and other performance-oriented cars. Our ASE-certified technicians are trained to diagnose and repair modern vehicles that rely heavily on electronics and advanced systems. We use manufacturer-quality equipment and emphasize correct testing, not guesswork, so we can identify issues accurately. While we are not a dealership, our goal is to offer careful, thorough service that Porsche owners feel confident choosing.
Will Having You Service My Porsche Affect My Warranty?
In many situations, having maintenance or repair performed at an independent shop does not automatically affect a warranty, especially when work is done using quality parts and appropriate procedures. Factory warranties can vary, so we encourage you to review your specific warranty terms and bring any documents you have when you visit. We follow recommended maintenance intervals when requested and provide clear records of the services we perform. If you have questions, our team is happy to talk through your options so you can make an informed decision.
How Do You Explain What My Porsche Needs Before I Approve Repairs?
We believe you should understand every recommendation on your vehicle before you say yes to it. After our inspection, we review what we found in plain language, avoiding technical jargon whenever possible. We explain which items affect safety, which protect performance, and which relate more to comfort or convenience. You receive an estimate and have the chance to ask as many questions as you like. No work begins until you are comfortable with the plan and give your approval.
How Long Will You Need To Keep My Porsche For Service?
The time we need depends on what your Porsche requires. Routine maintenance visits, such as many fluid services or inspections, often take a few hours, while more involved diagnostics or repairs can take longer, especially if parts need to be ordered. When you schedule, we discuss the type of visit and give you a general expectation for timing. If your day is full, our complimentary shuttle can help you get where you need to go in the Spring area while we work. We also keep you updated if timing changes, so you are not left wondering.
What Kind Of Warranty Do You Offer On Porsche Repairs?
We back our work with an industry-leading warranty that reflects our confidence in the parts we use and the care we take during repairs. This warranty is designed to give you peace of mind after you leave, knowing that we stand behind the service provided on your Porsche. If you would like details about how the warranty applies to a specific repair, our team will walk you through it before you approve the work. Our goal is for you to feel supported both during and after your visit.
Can I Wait At Your Shop While My Porsche Is Serviced?
Yes, you are welcome to wait at our auto care center while we service your Porsche. We offer a comfortable, welcoming lobby where you can relax, read, or work while your vehicle is in the bay. If you prefer not to wait, our complimentary shuttle can take you to nearby destinations so you can continue with your day. We discuss timing when you arrive, so you can decide whether waiting or using the shuttle works better for you.
How Do I Schedule An Appointment For My Porsche?
Scheduling is simple. You can call our team, or you can request an appointment online if that is easier for your schedule. When you contact us, we will ask a few questions about your Porsche, any concerns you have noticed, and what type of service you are looking for. This helps us set aside the right amount of time and prepare for your visit. We then work with you to choose a day and time that fits your routine, and we explain what to expect when you arrive.
Schedule Porsche Service With Our Team
When you are ready to schedule Porsche repair Spring service with a team that values honesty, clarity, and careful workmanship, we are here to help. Our ASE-certified technicians, manufacturer-quality equipment, and industry-leading warranty give Porsche owners confidence that their vehicle is in good hands.
From the first conversation to the moment you drive away, we work to make your visit straightforward and comfortable. We explain what your Porsche needs, answer your questions, and complete only the work you approve. If you live or work in Spring or the surrounding area and want a neighborly shop you can count on, we invite you to connect with us today.
To schedule service or ask a question about your Porsche, contact us online or call (346) 489-5977.
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FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.