What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How Often Should I Have My Brakes Checked?
Most drivers benefit from a brake inspection at least once a year, or anytime you notice changes in how your vehicle stops. If you drive frequently in stop-and-go traffic or carry heavy loads, more frequent checks can help catch wear earlier and keep your vehicle safer.
Will You Tell Me If I Do Not Need Brake Repair?
Our team is committed to transparent recommendations. If your brakes are in safe condition and no repair is needed, we will explain what we saw and when you might consider a future recheck. Our goal is to earn your long-term trust, not sell unnecessary work.
How Long Does Brake Pad Replacement Usually Take?
Brake pad replacement time varies by vehicle and the condition of related parts. Many services can be completed within part of a day, especially when only the pads are involved. If rotors or additional components need attention, we will discuss timing and transportation options with you before we begin.
What Kind Of Warranty Do You Offer On Brakes?
We offer an industry-leading warranty on the brake repairs we perform, including both parts and labor. Specific terms can vary by service and part type, and our team will review the details with you before work starts. This coverage is one more way we support your confidence on the road.
Can Your Team Diagnose Any Brake Noise I Hear?
Our ASE-certified technicians can investigate most brake noises, such as squeaks, chirps, and grinding. We inspect pads, rotors, hardware, and fluid to pinpoint the source as accurately as possible. After the inspection, we explain what we found and discuss repair options that match your needs.
Schedule Your Brake Service Today
If you have noticed changes in how your brakes sound or feel, or if it has simply been a while since your last inspection, we are ready to help. Our team provides clear explanations, quality parts, and careful workmanship so you can drive with greater confidence.
You can expect friendly service, ASE-certified technicians, and an industry-leading warranty that stands behind our work. We work to make the process convenient, from a welcoming lobby to available shuttle options, so taking care of your brakes fits into your day instead of disrupting it.
Call (346) 489-5977 or contact us online to schedule your brake service or inspection.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.