What to Expect With a Fuel System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
What are the signs that I need fuel injector repair?
Common signs include rough idle, misfires, poor fuel economy, and a fuel smell. You might also notice hesitation when accelerating or a check engine light. Our technicians can test your injectors and related systems to see whether cleaning or replacement is the right next step.
Is it safe to keep driving with fuel pump issues?
It may be unsafe to continue driving with symptoms of a failing fuel pump. Weak pumps can cause sudden stalling or a no-start condition, which is risky in traffic. We recommend having your vehicle inspected promptly so we can assess the situation and discuss your options.
How long does a fuel pump replacement usually take?
The time required depends on the vehicle design and how the pump is accessed. Some repairs can be completed the same day, while others take longer. When we inspect your vehicle, we provide an estimate of both time and cost, and offer shuttle service when available.
How will you explain my repair options?
We review our findings with you in clear, everyday language. You will see what we recommend, why it is needed, and what it will cost before work begins. Our team encourages questions and takes time to make sure you feel comfortable with any decision.
What warranty do you offer on fuel system work?
We back our fuel system repairs with an industry-leading warranty that covers both parts and labor. The specifics can vary by service and part, and our team explains those details before you approve any work. Our goal is to give you added confidence in the repairs we perform.
Schedule Fuel System Service Today
If you are dealing with hard starts, stalling, or other fuel delivery concerns, you do not have to figure it out alone. Our team at Christian Brothers Automotive Robinhood is here to inspect your vehicle, explain what we find, and provide fuel pump replacement or injector services that support safe, reliable driving.
With ASE-certified technicians, manufacturer-quality equipment, an industry-leading warranty, and a neighbor-focused approach, we work to make a stressful situation more manageable. Whether you are at work, home, or on the go in Winston-Salem, we strive to make scheduling and transportation as easy as possible while your car is in our care.
To schedule an appointment or talk with our team, contact us online or call (336) 518-5897.
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FAQs
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Q. "Why is my engine making bucking sounds when I drive?"The fuel system is a good place to investigate first whenever your engine starts to give you problems. The two most common issues we see are clogged fuel filters and damaged fuel pumps. Both of these will harm your engine if not taken care of promptly.
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Q. "What are fuel filters?"Fuel injectors are easily clogged due to their small openings. They are susceptible to the dirt particles that your car drives through on the road. It’s important that the fuel remains clean and free of dirt so that it can be easily sent to the engine. The fuel filters ensure the fuel is protected from dirt. Typically, filters are made from a paper material that is thrown away and replaced when it becomes too dirty or worn out. Sometimes, cars will have filters that use a mesh material. These can be washed and then put back in the vehicle.
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Q. "How do fuel filters affect the fuel pump?"Clogged fuel filters make it hard for the fuel pump to deliver gas to the engine. If the filter is blocked with dirt, the pump has to work a lot harder to pump the fuel. This will cause it to wear out and unable to perform over time.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.