1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Signs Your Car May Need a New Battery
Battery problems tend to start small and escalate fast. Often, that becomes a full no-start at the worst possible time. Catching the early signs gives you a chance to address the issue on your terms rather than from the side of a road. If you’re noticing any of the symptoms below, it’s worth having your battery and electrical system tested soon.
Common signs of a weak or failing battery include slow cranking when you turn the key, a clicking sound instead of ignition, or dashboard lights that flicker during startup. You might see a battery-shaped warning light on the dash, notice that your headlights or interior lights seem dimmer than usual, or find that power windows, the radio, or climate controls are behaving unpredictably.
Age is a factor too. Most car batteries last several years, but frequent short trips, long periods of inactivity, or repeated exposure to temperature swings can shorten that lifespan. Stop-and-go driving in Winston-Salem puts extra demands on the battery and charging system, which can accelerate wear.
It’s also worth knowing that these symptoms can come from the alternator or wiring rather than the battery itself. That’s why we don’t guess. When you bring your vehicle to us, we test the full starting and charging system so we can identify the actual cause and address it. We don’t just address the most visible symptom.
Frequently Asked Questions
How Do I Know If I Really Need a New Battery?
The surest way is proper testing. We perform a battery load test and check your starting and charging system before recommending any replacement. If the battery still has useful life, we tell you that and look for other causes instead, so you aren’t paying for a part you don’t need.
How Long Does a Battery Test & Replacement Usually Take?
Testing alone can often be completed relatively quickly. If replacement is needed and you approve it, installation and final checks add some additional time depending on your vehicle and current shop volume. Our team gives you an expected timeframe when you arrive so you can plan accordingly.
What If the Problem Isn’t My Battery?
If testing shows your battery is healthy, we can walk you through other likely causes. The alternator, starter, or wiring are common culprits. Because our diagnostic process covers the full starting and charging system from the start, we can help you understand your options and decide on next steps without starting over from scratch.
What Kind of Warranty Do You Provide on Batteries?
We back our battery work with the Nice difference.® warranty, which covers 3 years or 36,000 miles, whichever occurs last, on both the labor we perform and the parts we install. Before you approve any replacement, our staff walks you through the coverage details specific to your vehicle.
Can I Wait at Your Shop While My Battery Is Serviced?
Yes. You’re welcome to relax in our comfortable lobby while we work. If that doesn’t fit your schedule, our complimentary shuttle service can get you where you need to go. Many guests use it to handle errands or get to work while their vehicle is being serviced.
Schedule Your Battery Service Today
If your vehicle is hard to start, has already left you stranded, or is showing electrical warning signs, don’t wait for it to get worse. Our ASE-certified technicians, manufacturer-quality equipment, and Nice difference.® warranty support a thorough testing and replacement process for your vehicle.
Whether you need a simple battery test or a full car battery replacement in Winston-Salem, we can walk you through what we find, explain your options, and only move forward with work you’ve approved.
To arrange battery testing or service, contact us online or call (336) 518-5897 to speak with our team today.
Your Local Christian Brothers Amenities
FAQs
-
Q. "How long can a car sit before the battery dies?"The battery in your car can die within as little as two weeks when unused. While our cars are more technologically advanced than ever, this comes at a cost. Due to the various gadgets and computer technology manufacturers include in our vehicles, the newest models coming off the line are always on, continually monitoring the car’s systems around the clock.
-
Q. "Does the temperature affect my vehicle's battery?"Hot and cold temperatures can ruin your battery, especially if it’s already weak. Most customers in warm, southern climates don’t realize that hot weather drains their batteries. On the other hand, cold temperatures slow down chemical reactions, which means that your car battery will become sluggish and appear to be far lower than it actually is. Most modern batteries are designed to deliver an abundance of power at what is considered a “cold crank” temperature, but older batteries or batteries which are further into their lifespan may even fail to start your car on a particularly frigid and frosty morning.
-
Q. "Why do car batteries fail?"The answer to this popular question includes many different reasons, ranging from age, corrosion, alternator problems, extreme weather conditions, or the classic case of headlights being left on. We explain why these common problems affect your vehicle’s battery on our auto repair blog.
-
Q. "Do you look at all makes and models?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "How do I jump start my car?"You will need a pair of jumper cables and either a portable jump starter or another vehicle's battery. Check out this guide for step-by-step directions to jump-start your car.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.