What to Expect With a Cooling System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How Often Should I Have My Cooling System Serviced?
We recommend a full cooling system check approximately every 30,000 miles or at least once every two years, though intervals vary by make and model. Given Winston-Salem’s climate demands, more frequent inspections are often worth it.
What Is a Cooling System Flush, and Why Does It Matter?
A coolant flush removes old, contaminated fluid and replaces it with fresh coolant. Over time, coolant loses its anti-corrosive properties and becomes more acidic, leading to rust and sediment buildup that can reduce the system’s ability to keep your engine cool.
How Can I Tell If My Radiator Specifically Needs Repair?
Common signs include visible coolant leaks coming directly from the radiator, rust or corrosion on its surface, or bent fins blocking airflow. Our comprehensive diagnostics confirm whether the radiator is the root cause before we recommend any repair work.
Can Driving with an Overheating Engine Cause Damage?
Yes, and the damage can be severe. Continuing to drive when your engine is overheating can risk warping the cylinder head or blowing a head gasket. Both of these are often far more expensive to fix than the cooling system problem that caused them.
How Do I Know Whether I Need Radiator Repair or Radiator Replacement?
It depends on what our technicians find during a pressure test and visual inspection. Radiator repair is typically the right call for minor leaks, clogged fins, or damaged hose connections. When the radiator core is cracked, severely corroded, or structurally compromised, replacement is often the more cost-effective and reliable solution. We walk you through our findings in plain language and give you an honest recommendation before any work begins.
Ready to schedule your cooling system service? Call Christian Brothers Automotive Robinhood at (336) 518-5897 or book your appointment online today.
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FAQs
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Q. "What happens if there is not enough coolant in my vehicle?"If you do not refill your coolant, this can harm your vehicle and lead to costly repairs. It can lead to issues such as engine damage, warning lights showing on your dashboard, and could even cut off your engine altogether. Click here to learn more about what happens to your vehicle when there is not enough coolant.
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Q. "Does the cooling system affect my vehicle's A/C?"No, your vehicle's cooling system is an essential function that focuses on regulating the temperature of your engine. If your A/C is not properly working, this is not an issue with your car's cooling system and we recommend reaching out to your local Christian Brothers to have it properly diagnosed.
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Q. "What is wrong with my vehicle's cooling system?"We typically see four common cooling system issues: water pump failure, leaky radiator hoses, radiator leaks, and thermostat failure.
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Q. "Why is my cooling system so important?"The cooling system helps regulate your engine's temperature, which is why regular maintenance is important to protect your vehicle's engine.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.