What to Expect With a Battery Replacement
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: The older a car battery is, the more susceptible it is to extreme temperature changes.
Signs Your Car May Need A New Battery
Battery problems often start small, then turn into a full no-start at the worst time. Recognizing early warning signs can help you avoid being stranded across town or in your own driveway. If you notice these symptoms, it is a good idea to have your battery and electrical system tested soon.
Common signs of a weak or failing battery include slow cranking when you start the engine, clicking sounds when you turn the key, or dashboard lights that flicker during startup. You might also see a battery-shaped warning light on the dash or notice that interior lights and headlights seem dimmer than usual. In some cases, electrical accessories like power windows, radio, or climate controls may behave unpredictably.
Battery age matters as well. Many car batteries last several years, but their life span can be shorter if the vehicle takes frequent short trips, sits for long periods, or is exposed to temperature swings that are common in this region. Stop-and-go driving around Winston-Salem can also place extra demands on the battery and charging system.
It is important to remember that similar symptoms can come from other parts of the starting and charging system, such as the alternator or wiring. That is why we rely on proper testing instead of assumptions. When you bring your vehicle to us, we check the battery and related components so you can be confident that we are addressing the real issue, not just treating a symptom.
Frequently Asked Questions
How do I know if I really need a new battery?
The surest way is through proper testing. We perform a battery load test and check your starting and charging system before recommending replacement. If the battery still has useful life, we explain that and look for other causes, so you are not paying for a part you do not need.
How long does a battery test and replacement usually take?
Battery testing alone can often be completed relatively quickly, though timing depends on shop volume and your specific vehicle. If replacement is needed and you approve it, installation and final checks typically add a short amount of time. Our team explains the expected timing when you arrive so you can plan your day.
What if the problem is not my battery?
If testing shows the battery is healthy, we discuss other possible issues, such as the alternator, starter, or wiring. Our diagnostic process looks at the full starting and charging system, not just the battery, so we can help you decide on the next steps that make sense for your situation.
What kind of warranty do you provide on batteries?
We back our work with an industry-leading warranty that generally covers both the labor we perform and the parts we install, including batteries. Exact terms can vary by vehicle and battery type, and our staff will walk you through the coverage details before you approve any replacement.
Can I wait at your shop while my battery is serviced?
Yes, you are welcome to wait in our comfortable lobby while we test or replace your battery. If that is not convenient, we also offer a complimentary shuttle service for local rides, which many guests find helpful when they have work or errands to handle during service.
Schedule Your Battery Service Today
If your vehicle is hard to start, has already left you stranded, or is showing electrical warning signs, do not wait for the situation to get worse. Scheduling professional battery testing and service now can help you avoid an unexpected breakdown and protect the electrical systems you rely on every day.
At Christian Brothers Automotive Robinhood, we provide thorough diagnostics, clear explanations, and careful installation so you can drive with confidence. Our ASE-certified technicians, manufacturer-quality equipment, and strong warranty support are all focused on helping you get dependable power from your vehicle again.
Whether you need a simple test or a full car battery replacement in Winston-Salem, our team is ready to help. We will walk you through what we find, discuss options, and only move forward with the work you approve.
To arrange battery testing or service, contact us online or call (336) 518-5897 to speak with our friendly team today.
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FAQs
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Q. "How long can a car sit before the battery dies?"The battery in your car can die within as little as two weeks when unused. While our cars are more technologically advanced than ever, this comes at a cost. Due to the various gadgets and computer technology manufacturers include in our vehicles, the newest models coming off the line are always on, continually monitoring the car’s systems around the clock.
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Q. "Does the temperature affect my vehicle's battery?"Hot and cold temperatures can ruin your battery, especially if it’s already weak. Most customers in warm, southern climates don’t realize that hot weather drains their batteries. On the other hand, cold temperatures slow down chemical reactions, which means that your car battery will become sluggish and appear to be far lower than it actually is. Most modern batteries are designed to deliver an abundance of power at what is considered a “cold crank” temperature, but older batteries or batteries which are further into their lifespan may even fail to start your car on a particularly frigid and frosty morning.
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Q. "Why do car batteries fail?"The answer to this popular question includes many different reasons, ranging from age, corrosion, alternator problems, extreme weather conditions, or the classic case of headlights being left on. We explain why these common problems affect your vehicle’s battery on our auto repair blog.
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Q. "Do you look at all makes and models?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "How do I jump start my car?"You will need a pair of jumper cables and either a portable jump starter or another vehicle's battery. Check out this guide for step-by-step directions to jump-start your car.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.