What to Expect With a Fort Worth Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do I know you will not add unnecessary repairs?
We review every recommendation with you and explain why it is needed. Our team separates safety issues from items that can wait and answers questions before you decide. Our commitment to treating you like a neighbor guides the way we present options and helps prevent pressure or confusion.
Can you explain what is wrong with my car in simple terms?
Yes, that is our goal at every visit. We avoid heavy jargon and use everyday language, visuals, or comparisons when helpful. You should understand what is happening with your vehicle and why a repair is recommended, so you can make decisions with confidence instead of guessing.
How long will my car need to stay in the shop?
Timing depends on the type of service and parts availability. Many maintenance visits are completed the same day, while larger repairs may take longer. We provide an estimated timeline after inspection, keep you updated, and offer a shuttle service when possible to help with your schedule.
What does your warranty cover on repairs?
Our industry-leading warranty covers qualifying parts and labor for a set period or mileage, depending on the service. We review warranty details with you when work is completed, so you know how you are protected. This coverage reflects our confidence in the quality of our car repair work.
Do I need an appointment, or can I just bring my car in?
Appointments help us plan your visit and reduce your wait time, and they are recommended when possible. However, we understand some issues are urgent, and we do our best to accommodate walk-ins as our schedule allows. A quick call ahead lets us explain the best options for your situation.
Schedule Your Service Today
If your vehicle is showing signs of trouble or it is simply time for routine care, you do not have to handle it alone. At Christian Brothers Automotive Roanoke, we provide automotive repair with clear communication, careful diagnostics, and workmanship backed by a strong warranty, so you can drive with greater peace of mind.
Our team is ready to listen, answer your questions, and help you choose the right next step for your car. Whether you need a trusted car repair shop in Fort Worth for ongoing maintenance or help with a new concern, we are here to serve you like a neighbor. To schedule your visit or ask a question, simply call our team.
Call (682) 686-7082 or contact us online to schedule your service today.
Your Local Christian Brothers Amenities
FAQs
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
-
Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
-
Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
-
Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.