What to Expect With Engine Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently driving your car with little fuel can harm your engine over time because the gasoline at the bottom of your tank is usually the dirtiest. When this part is used for fuel, you run a higher risk of dirt reaching your fuel line and engine.
Frequently Asked Questions
Is it safe to keep driving if my engine is knocking?
It is usually safer to avoid driving when you hear knocking or heavy ticking from the engine. These sounds can signal serious internal wear or low oil pressure. Continuing to drive may increase damage and cost. We suggest having the vehicle inspected as soon as you can.
How will your team explain a major engine repair?
We walk you through what we found in plain language, then outline the parts and labor needed. Our technicians and service staff take time to answer questions and review a written estimate before any work begins. Our goal is that you understand every line item you approve.
Can you help me decide between engine repair and replacement?
Yes. We review the condition of your engine, the rest of your vehicle, and your plans for keeping it. Then we explain the pros and cons of repair versus replacement and how pricing and warranty apply. You get clear information so you can choose what fits your needs and budget.
What kind of warranty do you offer on engine work?
We back qualifying engine and cooling system repairs with an industry-leading warranty. Coverage details can vary by service, so our team explains how the warranty applies to your specific repair before you approve it. This is one way we work to provide long-term peace of mind.
Will I have a way to get around while my car is in the shop?
We offer a complimentary shuttle service for many visits, which can help you get to work, home, or nearby stops while your vehicle is with us. Availability can depend on scheduling and distance, so we recommend asking our team about shuttle options when you make your appointment.
Schedule Your Engine Repair Today
When you need engine repair Prattville drivers trust, you deserve clear answers and dependable work. At Christian Brothers Automotive Prattville, we combine careful diagnostics, ASE-certified technicians, and a strong warranty to help keep your vehicle running safely.
If you are seeing engine or cooling system warning signs, or you are due for important services such as timing components or radiator care, we would be honored to take a look and explain your options.
To schedule an appointment or talk with our team, contact us online or call (334) 589-5978.
FAQs
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Q. "Why is my engine misfiring?"An issue with your ignition system, fuel system, or another mechanical error can cause your engine to misfire. If your engine is misfiring, it is best to have your vehicle looked at immediately. Click here to learn more about engine misfires and their causes.
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Q. "Why is my engine overheating?"The 3 most common reasons your engine is overheating are you have a cooling system leak, a malfunctioning radiator, or a loose/broken belt.
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Q. "What to do if your check engine light turns on?"We recommend heading to your local auto shop as soon as you are able. This is typically a sign that there is an abnormality within your engine.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.