What to Expect With a Cooling System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do I know if I need engine repair?
You may need engine repair if you notice new noises, loss of power, overheating, or warning lights that stay on. Our team can inspect your vehicle, run tests, and explain what is happening in clear terms so you understand whether immediate repair is recommended.
Is engine replacement worth it for my car?
Engine replacement can be worthwhile for some vehicles and not for others. We look at age, mileage, overall condition, and your plans for the car. Then we explain repair and replacement options so you can decide what fits your budget and long-term goals.
Can I keep driving if my car is overheating?
Continuing to drive while the engine is overheating can cause serious damage. It is usually better to pull over safely, turn the engine off, and arrange for inspection. We can help you plan towing and service so that the issue is checked before more damage occurs.
How long does a timing belt replacement usually take?
Timing belt replacement time varies by vehicle design and what related parts are serviced at the same time. When we inspect your car, we can provide a more specific timeframe. Our team works to complete the job efficiently and offers shuttle options while your vehicle is in the shop.
What kind of warranty do you offer on engine work?
We provide an industry-leading warranty on our parts and labor for engine and cooling system work. The exact terms can vary by service, and our team will review those details with you before you approve repairs so you know how your investment is protected.
Schedule your comprehensive cooling system evaluation online or call (334) 589-5978 to speak with our team!
FAQs
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Q. "What happens if there is not enough coolant in my vehicle?"If you do not refill your coolant, this can harm your vehicle and lead to costly repairs. It can lead to issues such as engine damage, warning lights showing on your dashboard, and could even cut off your engine altogether. Click here to learn more about what happens to your vehicle when there is not enough coolant.
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Q. "Does the cooling system affect my vehicle's A/C?"No, your vehicle's cooling system is an essential function that focuses on regulating the temperature of your engine. If your A/C is not properly working, this is not an issue with your car's cooling system and we recommend reaching out to your local Christian Brothers to have it properly diagnosed.
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Q. "What is wrong with my vehicle's cooling system?"We typically see four common cooling system issues: water pump failure, leaky radiator hoses, radiator leaks, and thermostat failure.
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Q. "Why is my cooling system so important?"The cooling system helps regulate your engine's temperature, which is why regular maintenance is important to protect your vehicle's engine.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.