What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs of Suspension Problems
It's crucial to recognize the warning signs of suspension issues to avoid costly repairs and safety hazards.
Look out for these signs:
- Excessive Bouncing: If your car continues to bounce after hitting a bump or a pothole, it may indicate worn shocks or struts.
- Uneven Tire Wear: This is often a sign of suspension misalignment, which can lead to premature tire replacement.
- Pulling to One Side: A strong pull to one side while driving can signal suspension issues or improper alignment.
In addition to these signs, you might also experience a vibrating steering wheel. This could suggest issues with the power steering or that there may be components within the suspension system that require urgent attention. Addressing these problems early can prevent more serious damage and safeguard your driving comfort.
Importance of Prompt Repairs
Ignoring suspension issues can lead to increased wear on other vehicle components, compromising safety. At Christian Brothers Automotive Parker South, our ASE-certified technicians ensure thorough diagnostics and repairs using manufacturer-quality equipment, so your vehicle returns to peak performance swiftly.
Delaying suspension repairs can be hazardous not only to your vehicle but also to your personal safety and that of your passengers. A failing suspension system can cause the vehicle to become unresponsive during critical moments, thereby increasing the risk of accidents. Our commitment at Christian Brothers Automotive Parker South is to provide timely, effective solutions to maintain your vehicle's integrity and our dedication to safety.
Why Choose Us?
Transparency & Education
Our passion for customer care means we go beyond repairs. We offer detailed explanations about your vehicle’s condition and the recommended repairs, avoiding technical jargon. This transparency is our pledge to making you an informed and confident vehicle owner.
We believe that informed customers are confident customers. By providing an educational approach, we ensure you are fully aware of each component's role in your vehicle's performance. This method empowers you to make the best decisions regarding your vehicle's care, based on understanding and trust rather than obligation.
Convenience & Comfort
- Welcoming Environment: Pleasant waiting areas ensure you feel comfortable while your car receives the best care.
- Complimentary Shuttle Services: We offer free shuttle services for your convenience, reducing the disruption to your daily routine.
At Christian Brothers Automotive Parker South, our facilities are designed with your comfort in mind. We understand that auto repairs can be disruptive, so we strive to minimize that impact. Whether you're waiting for a quick fix or opt to use our shuttle service, we're committed to your convenience, offering a seamless experience from start to finish.
Local Expertise & Commitment
As a part of the Parker community, we are familiar with local driving conditions and concerns, allowing us to offer tailored solutions for your suspension repair needs.
Our local knowledge extends to understanding seasonal weather patterns in Parker that could affect your vehicle's suspension. Severe weather conditions, such as heavy rainfall or icy roads, strain suspension systems. By being attuned to these local challenges, we ensure your vehicle's suspension is robust enough for diverse driving conditions.
For professional suspension inspection system inspections and repairs, contact us at (720) 513-4678 or online today!
Frequently Asked Questions
What Causes Suspension Problems?
Suspension issues can arise from normal wear and tear, road conditions, or neglecting regular maintenance. Common factors include hitting potholes, harsh driving conditions, or failing to replace worn components on time. Regular inspections at Christian Brothers Automotive Parker South help identify and address these issues early.
Additionally, modifications such as heavy-duty tires or lifting/lowering kits can impact the efficiency of your suspension system. They can lead to increased stress on the suspension components, further accelerating wear and compromising vehicle performance. We recommend consulting with our team when making modifications to ensure your vehicle maintains optimal performance.
How Often Should I Get My Suspension Checked?
It's advisable to have your suspension system inspected every 50,000 miles or during regular maintenance visits if you notice any signs of wear. Our technicians can provide a thorough assessment and recommend the best course of action based on your specific usage and driving conditions.
Frequent checks are even more crucial if you frequently drive on rough roads or carry heavy loads, as these factors expedite wear and tear. At Christian Brothers Automotive Parker South, we tailor our inspection schedules and recommendations to your driving habits, ensuring your vehicle remains reliable under varying conditions.
Can I Drive With a Damaged Suspension?
Driving with a compromised suspension can be hazardous, affecting your control over the vehicle and increasing stopping distances. It’s important to address suspension issues promptly to maintain safe driving conditions and prevent further damage to your vehicle.
Beyond safety concerns, a damaged suspension can lead to additional repairs as it stresses other components of your vehicle, such as the tires, brakes, and steering system. Early intervention can prevent these cascading issues, save costs in the long term, and maintain your peace of mind on the road.
What Are the Costs Involved in Suspension Repair?
The costs can vary depending on the extent of the damage and the parts required. At Christian Brothers Automotive Parker South, we provide transparent pricing and detailed estimates before any work begins, ensuring you understand each item and its necessity.
We consider various factors such as labor, parts replacement, and vehicle make and model in our estimates. Our transparent approach prevents unexpected charges, fostering trust and satisfaction throughout your experience with us.
Do You Offer Warranties on Suspension Repairs?
Yes, we provide an industry-leading warranty on all our repair services, giving you peace of mind and confidence in the work we perform. This warranty reflects our commitment to quality and customer satisfaction.
Our warranty ensures that in the rare case there is an issue with our repair work, we will address it promptly and professionally. This structured assurance enables you to trust that your vehicle's needs are securely managed by capable hands at Christian Brothers Automotive Parker South.
FAQs
-
Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
-
Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
-
Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
-
Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.