What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Common Issues We Uncover With a Car Diagnostic Check
A car diagnostic check reveals various issues, ranging from simple fixes to complex mechanical failures. Common findings often include faulty oxygen sensors, worn ignition coils, or engine misfires that impact performance. We also frequently identify electronic concerns, such as malfunctioning mass airflow sensors or throttle bodies, which disrupt how your engine manages fuel and air.
Proper diagnostics are crucial because a single warning light can stem from multiple causes, like a loose gas cap or a failing catalytic converter. By pinpointing the root cause, we avoid the expense of trial-and-error part swapping. Catching these problems early prevents minor issues from escalating into costly repairs, protecting both your vehicle and your wallet.
- Faulty oxygen sensors are affecting emissions.
- Ignition coil or spark plug failures.
- Mass airflow sensor and throttle body issues.
- Loose gas caps are triggering engine lights.
- Misfires that risk catalytic converter damage.
Frequently Asked Questions
How long does a car diagnostic test usually take?
A typical car diagnostic test usually takes between an hour and a few hours, depending on what we find. Simple concerns that involve straightforward codes and easily confirmed issues tend to move more quickly. If we need to perform additional testing, road tests, or a deeper inspection to confirm the root cause of a problem, the appointment can take longer. Our team explains what to expect when you drop off your vehicle, and we do our best to keep you updated if anything changes. If time is a concern, we can discuss options for leaving the vehicle and using our shuttle service.
Will you explain the diagnostic results in terms I can understand?
Yes, explaining diagnostic results in clear, everyday language is a key part of what we do. After the test, our team reviews any codes, findings, and test results with you in person or over the phone. We describe what each item means for your vehicle and how it affects safety, performance, or long-term reliability. If a term or part is unfamiliar, we take the time to break it down so it makes sense, and we encourage you to ask questions. Our goal is for you to leave with a solid understanding of your options, not a list of confusing technical terms.
Do I have to approve repairs right after the diagnostic check?
No, you are not required to approve repairs immediately after your diagnostic check. Once we share our findings and provide estimates, the decision about when and how to move forward is yours. Many customers appreciate having the option to prioritize repairs based on safety and budget, or to schedule some work for a later date. We do not begin any repair without your clear approval, and we do not pressure you into choices that do not feel right. Our role is to give you accurate information and honest recommendations so you can choose what works best for you.
What types of problems can a diagnostic check find?
A diagnostic check can reveal a wide range of issues that affect your vehicle’s performance, emissions, and safety systems. We often uncover problems such as faulty sensors, ignition or fuel system concerns, misfires, emissions control faults, or issues with components like the catalytic converter. In some cases, we identify electrical or communication problems between different vehicle modules. Because the same symptom can be caused by several different issues, proper diagnostics help us distinguish between a simple repair and a more complex one. This reduces guesswork and supports smarter repair decisions.
How much does a car diagnostic check cost?
The cost of a car diagnostic check depends on the level of testing required and the type of vehicle you drive. We explain the diagnostic fee up front before we begin any work, so you know what to expect. That fee reflects the time and equipment involved in accurately identifying the source of your concern, not just reading a code. If additional testing is needed beyond a standard scan and inspection, we will talk with you before proceeding. Our goal is to be transparent about pricing so you can make an informed decision without surprise charges.
Are repairs after a diagnostic covered by a warranty?
Repairs completed at Christian Brothers Automotive North Dallas after a diagnostic test are covered by our industry-leading warranty. The specific terms of coverage can vary by service, and our team will explain the details that apply to your vehicle and repair. This warranty reflects the confidence we have in our technicians, our diagnostic process, and the parts we use. When you know that your repair is backed by strong warranty protection, it can provide additional peace of mind as you return to daily driving. If you have questions about coverage, we are always happy to review it with you before you authorize any work.
Can I drive my car before getting a diagnostic check?
Whether it is safe to keep driving before a diagnostic check depends on the symptom or warning light you are seeing. Some issues, such as a solid check engine light with no change in how the vehicle drives, may allow for short-term driving, while others, such as flashing lights, overheating, or severe performance changes, can indicate a more urgent concern. If you are unsure, we encourage you to call us so we can discuss what you are experiencing and offer guidance. When in doubt, it is usually safer to have your vehicle checked sooner, since catching a problem early can protect both your safety and your vehicle.
Schedule Your Car Diagnostic Test Today
If you are seeing a warning light, hearing a new noise, or simply feel that something is not right with your vehicle, a professional diagnostic test can give you the clarity you need. Our team at Christian Brothers Automotive North Dallas is here to listen, evaluate your vehicle carefully, and explain the results in a way that helps you make confident decisions. You receive honest recommendations, transparent estimates, and the support of our strong warranty when you choose to move forward with repairs.
We work to make scheduling simple and your visit as convenient as possible, whether you wait in our lobby or use our shuttle service while we complete your diagnostic testing. When you are ready, reach out so we can help you get clear answers and a plan for your vehicle.
To schedule your car diagnostic test or ask a question about your vehicle, contact us online or call (469) 267-6149.
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FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"This is an amazing place full of people with heart. I am an elderly widow and any vehicle repairs scare me. Frequently people in my age group are sadly scammed. That does not happen here. Everyone is so caring. They make sure you understand what they found"
- Nancy M