What to Expect With a VW Services Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Do You Regularly Work On Volkswagen Vehicles?
Yes, we regularly service and repair Volkswagens at our shop. Our ASE-certified technicians are trained to work on many makes, including Volkswagen, and we use manufacturer-quality diagnostic equipment. This combination helps us evaluate issues accurately and recommend appropriate repairs for your vehicle.
Will You Explain My Volkswagen Repairs Before Starting?
We always review our findings and recommendations with you before any repair work begins. Our team explains what we found in plain language, outlines your options, and provides a written estimate. You decide what to approve, and we move forward only after you are comfortable with the plan.
How Long Will My Volkswagen Service Take?
The time required depends on the type of service and what we find during inspection. Routine maintenance can often be completed the same day, while larger repairs may take longer. We communicate expected timing up front and offer a complimentary shuttle in the area when it is available.
Do I Have To Go To A Dealership For VW Maintenance?
You do not have to visit a dealership for many Volkswagen maintenance and repair needs. Our shop provides a wide range of services using manufacturer-quality equipment and trained technicians. We can discuss the services your vehicle requires and help you follow appropriate maintenance guidelines.
What Kind Of Warranty Do You Offer On Volkswagen Repairs?
We back our work with an industry-leading warranty, which applies to many repairs and services performed at our shop. The exact terms can vary by service, so our team explains the coverage details when you approve the work. This warranty is one way we show confidence in our workmanship.
Schedule Volkswagen Service Today
If your Volkswagen is due for maintenance or showing signs that something is not right, our team is ready to help. We work to pair thorough inspections with clear explanations, so you always understand what your vehicle needs and why. Our goal is to return your car to you safe, reliable, and ready for the roads here.
At Christian Brothers Automotive Norman, your vehicle is cared for by ASE-certified technicians using manufacturer-quality equipment, and our industry-leading warranty supports many of the repairs we perform. With a welcoming environment, on-site owner operators, and available shuttle service, we strive to make your visit as convenient as possible.
To plan your next visit with a Volkswagen mechanic, reach out and let us know what your vehicle is experiencing. We will work with your schedule, review our findings in detail, and help you choose the best path for your Volkswagen.
Call (405) 393-9107 or contact us online to schedule your Volkswagen service.
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FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I’ve known the current owner for years. Good christian man. His team is EXCELLENT and their work is superior. i would highly RECOMMEND CHRISTIAN brothers automotive Norman to any one that needs auto repair or MAINTENANCE . They beat the Ford dealer b"
- CJ