What to Expect With a Alternator and Starter Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How can I tell if my alternator is failing?
You may notice dim headlights, a dead battery, unusual engine noises, or new warning lights on your dashboard. These signs often indicate that your alternator or another part of your vehicle's electrical system requires attention. Our team offers thorough diagnostic checks and explains the findings in plain language, so you know exactly what’s going on and what comes next.
How long does an alternator replacement take at your Norman shop?
Most alternator replacements are finished the same day, provided we have the right parts, and there aren't additional repairs needed. If your vehicle requires a special part or further work, we explain the expected timeline up front and keep you informed along the way. Our complimentary shuttle is always available to help you stay on track during repairs.
Will I get a clear estimate before repairs start?
Yes. We give you a detailed written estimate outlining all work and costs before starting any repair. Our team encourages your questions, and we only move forward after you approve the service. You'll never face surprise fees or confusing bills at our Norman shop.
What if my car needs more than just an alternator?
If our diagnostic check reveals additional problems, we show you the evidence, explain why each repair is important, and answer any questions you have. We only recommend repairs that are necessary for safety and performance. You'll never be pressured into unnecessary work at Christian Brothers Automotive Norman.
Is my alternator replacement guaranteed?
Your alternator replacement comes with industry-leading warranty coverage. If you ever have concerns following your service, our team is here to help promptly. We want every customer to feel secure and supported even after leaving our Norman location.
Can I get a ride while my car is serviced?
Yes. We offer a complimentary shuttle service, allowing you to reach work, home, or other destinations in Norman while we repair your vehicle. Just let us know what you need, and we'll work to fit your schedule.
Schedule Your Alternator Replacement Today
At Christian Brothers Automotive Norman, you receive ASE-certified service and complete transparency. We prioritize your safety and convenience with clear estimates and a neighborly approach. Trust our team to get you back on the road with confidence and the care you deserve.
Ready for straightforward service?
Call (405) 393-9107 or book your reliable service online now.
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FAQs
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Q. "Why is the alternator important?"The alternator helps the battery maintain power. As the car is driving, it’s gaining power from the engine. During this time, the alternator is charging the battery. When the car stops running, the charge from the alternator allows the battery to continue providing power to the car.
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Q. "What does the alternator do?"As an alternate source of power, the alternator helps many features in the car run. It helps your air conditioning maintain proper airflow, powers the radio, and turns on the headlights, among other things. It can also add power to the engine.
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Q. "Where is the alternator located?"You’ll typically find the alternator near the front of the engine, bolted in with two brackets. One is adjustable (to allow for drive belt-tightening) while the other is fixed.
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Q. "What are some signs that my starter is going bad?"Some common symptoms that your starter is going bad or is dead include: clicking or other odd noises, lights working in your car but the engine won't turn, taking more than one attempt to start, or smoke coming from the hood.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I’ve known the current owner for years. Good christian man. His team is EXCELLENT and their work is superior. i would highly RECOMMEND CHRISTIAN brothers automotive Norman to any one that needs auto repair or MAINTENANCE . They beat the Ford dealer b"
- CJ