What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


Signs Your Suspension Needs Attention
Recognizing warning signs in your suspension can prevent costly repairs.
Look out for:
- Uneven Tire Wear: Indicative of improper alignment or failing suspension parts.
- Excessive Bouncing: Suggests worn-out shock absorbers.
- Nose Diving When Braking: Reflects possible strut or shock issues.
- Veering or Pulling: Steering issues can also stem from suspension problems.
- Unusual Noises: Clunks or squeaks often point to failing components.
If you notice any of these issues, it's important to address them promptly. Delaying repairs can exacerbate problems, leading to potential hazards and increased repair costs. At Christian Brothers Automotive Mt Juliet, our technicians provide thorough assessments and high-quality repairs, ensuring your vehicle remains safe and reliable on Mount Juliet roads.
Why Choose Us
At Christian Brothers Automotive Mt Juliet, our dedication to transparency, integrity, and exceptional care sets us apart. Our ASE-certified technicians use manufacturer-quality equipment to deliver precise diagnostics and repairs, prioritizing your safety and peace of mind. We take the time to educate our customers, ensuring you understand every aspect of your suspension service.
Our local team understands the specific challenges faced by vehicles in Mount Juliet and is committed to providing services that not only meet but exceed expectations. We offer complimentary shuttle services to make your repair experience as seamless and convenient as possible. Trusting us with your suspension repair means entrusting your vehicle to a partner dedicated to your safety and satisfaction.
For reliable suspension inspections and repairs near you, contact us at (615) 257-8677 or online today!
Frequently Asked Questions
What Common Suspension Repairs Might My Vehicle Need?
Suspension repairs typically involve replacing shock absorbers, struts, ball joints, and control arms. These components can wear out over time, especially in areas like Mount Juliet, where road conditions vary. Regular maintenance and prompt repairs can enhance vehicle safety and prolong its lifespan.
In addition to these standard repairs, alignment adjustments may be necessary to ensure the vehicle handles properly. Our team conducts thorough inspections to identify alignment issues that could compromise your suspension's efficiency and the overall performance of your vehicle. Addressing these needs early helps you avoid further complications and expenses.
How Do Local Road Conditions Affect My Suspension System?
Mount Juliet's varying road conditions, including potholes and uneven surfaces, can accelerate the wear and tear of your suspension system. Regularly monitoring and servicing your suspension is crucial for counteracting these local challenges and maintaining optimal vehicle performance.
The area's climate, which includes periods of heavy rainfall, can also affect suspension components. Waterlogged roads may lead to rust and corrosion, especially if maintenance is neglected. Our preventive services tackle such issues, ensuring the longevity and reliability of every component.
Can I Drive with a Faulty Suspension?
Driving with a faulty suspension diminishes vehicle stability and safety. It can lead to poor handling, increased stopping distances, and uneven tire wear. For safety reasons, it's wise to address suspension issues promptly by consulting professionals like us at Christian Brothers Automotive Mt Juliet.
Neglecting suspension issues can jeopardize your safety and lead to costly repairs in other areas of your vehicle. By visiting our professional team at Christian Brothers Automotive Mt Juliet, you receive not just repairs, but complete diagnostics that help prevent further issues, ensuring both safety and savings.
Do You Offer a Warranty on Suspension Repairs?
Yes, Christian Brothers Automotive Mt Juliet offers an industry-leading warranty on all suspension repairs, reflecting our confidence in the quality and reliability of our work. This warranty provides our customers with peace of mind and assures them that their vehicle is in capable hands.
Our warranty covers both parts and labor, showing our commitment to quality and customer satisfaction. With this assurance, our customers can rely on the efficiency and durability of every repair, knowing we stand by our promise of excellence and reliability.
FAQs
-
Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
-
Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
-
Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
-
Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I begin with an apology to everyone at christian Brothers automotive for not having THE VOCABULARY to adequately describe the outstanding treatment and service i received from everyone i came in contact with. each person treated me as if they were the doct"
- Bob agee