What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Our Full Suspension Service in Midland
Our menu of services ensures you receive dependable performance and comfort from your vehicle in every season. Whether you need routine shock service, advanced strut installation, or a complete suspension repair, you can count on us for:
- Thorough suspension inspections to evaluate shocks, struts, and related components for wear, leaks, or damage.
- Comprehensive shocks & struts installation, covering diagnostics, repairs, and replacements for any make or model using only trusted parts and proven techniques.
- Efficient suspension system repair for bushings, control arms, ball joints, sway bars, and more, minimizing disruption to your routine. All services use manufacturer-approved processes and top-tier parts, optimizing safety and ride quality.
With our full-service capabilities, you benefit from an efficient diagnostic process that pinpoints whether a repair or replacement is needed. We never recommend unnecessary work; our focus is on maximizing the reliability and performance of your suspension system. The durable, high-quality parts we install help your shocks and struts withstand intense heat, dust, and heavy loads, keeping your vehicle performing smoothly over the long term. For business vehicles and daily drivers alike, our streamlined approach delivers safety, comfort, and confident handling every time you hit the road.
Warning Signs You Need Suspension Repair
Addressing issues early can prevent bigger problems and bigger bills down the road. We encourage drivers to pay attention to these signs of trouble with shocks, struts, or the broader suspension system:
- Nose-diving when braking
- Excessive bouncing on rough terrain
- Uneven tire wear patterns
- Steering challenges or poor control
- Visible leaks around shocks or struts
- Clunking or squeaking when driving over bumps
If you notice any of these symptoms, prompt service can protect your safety and save you money in the long run.
Some warning signs, like gradual changes in ride quality or subtle noises, may be easy to overlook, especially as they develop over time. Given the combination of high temperatures, dust, and constant roadwork, your suspension system may experience accelerated wear compared to other regions. Scheduling routine inspections after a period of hard driving, lengthy trips, or rough weather will help you catch problems early. Proactive maintenance is essential for keeping your ride comfortable and ensuring safe braking, giving you confidence, even when road conditions shift unexpectedly.
Frequently Asked Questions
How often should I schedule shocks & struts service?
It’s best to have your shocks and struts inspected at least every 50,000 miles, but more frequent checks may be wise if you drive often on unpaved or uneven roads.
What does a suspension service include?
Our suspension service includes inspection and assessment of all key components, such as shocks, struts, bushings, control arms, and mounts, along with a test drive to evaluate real-world ride performance.
Will new shocks or struts improve my vehicle’s handling?
Yes, replacing worn shocks or struts will restore the stability, control, and stopping power of your vehicle.
Do you use OEM or aftermarket parts for suspension repairs?
We offer both OEM and top-quality aftermarket parts for shocks, struts, and suspension system repairs. Our team recommends the best solution for your vehicle and budget, ensuring reliability and performance.
Contact Christian Brothers Automotive Midland
When your vehicle's safety and comfort depend on reliable suspension, choosing the right service team is essential. At Christian Brothers Automotive Midland, we believe in a partnership approach to your car's health. We don't just replace parts; we conduct a thorough, full-system inspection to accurately diagnose the source of your suspension or brake issue, ensuring a complete and lasting repair.
As your partners in automotive care, we service your suspension as thoroughly as possible, conducting a full inspection before determining and fixing the problem. Whether you need comprehensive suspension repair or want to schedule a proactive installation, we’re here to make the process simple and stress-free. Enjoy peace of mind with every mile, thanks to honest service and quality you can count on. Book your appointment today and discover a new level of confidence on the roads.
If you’re ready to experience a smoother, safer, and more reliable ride, reach out to Christian Brothers Automotive Midland by calling (432) 220-3868. We’ll perform a detailed evaluation, answer your questions, and provide clear recommendations!
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.