What to Expect With a Cooling System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
What exactly is a coolant flush?
A coolant flush is a professional service that removes all old fluid, rust, and scale from your cooling system. Unlike a simple drain-and-fill, a flush uses specialized equipment to ensure the entire system—including the heater core and engine block—is cleaned. This ensures the new antifreeze can properly lubricate the water pump and prevent engine overheating.
How often should I get a cooling system service in Gilbert?
In our desert climate, we generally recommend a cooling system service every 30,000 miles or every two years. However, because Gilbert summers are so intense, it is wise to have a technician check your fluid levels and hose condition at every oil change. Proactive inspections help identify a coolant leak before it leaves you stranded in the heat.
Can I just add water if my coolant is low?
In an emergency, plain water can help you get to a shop, but it is not a long-term solution. Water lacks the boiling point inhibitors and anti-corrosion additives found in professional coolant. Relying on water alone in the East Valley can lead to internal rust and a clogged radiator, eventually requiring a more expensive radiator repair in Gilbert.
Why is my car overheating only when I'm idling?
Overheating at idle often points to a cooling fan failure or a partially clogged radiator. When the vehicle is moving, airflow helps dissipate heat; when stopped, the system relies on fans and efficient fluid flow. Our technicians can perform a radiator service to determine if you need a fan repair or a full radiator replacement.
How do I know if I need a radiator repair or a replacement?
A radiator repair is often possible for small leaks in hoses or plastic tanks. However, if the metal core is corroded or the cooling fins are disintegrated, a radiator replacement is usually the safer, more cost-effective long-term choice. We provide a detailed assessment to help you choose the best option for your vehicle’s safety and your budget.
Schedule your cooling system service online or call (480) 744-6073 today!
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FAQs
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Q. "What happens if there is not enough coolant in my vehicle?"If you do not refill your coolant, this can harm your vehicle and lead to costly repairs. It can lead to issues such as engine damage, warning lights showing on your dashboard, and could even cut off your engine altogether. Click here to learn more about what happens to your vehicle when there is not enough coolant.
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Q. "Does the cooling system affect my vehicle's A/C?"No, your vehicle's cooling system is an essential function that focuses on regulating the temperature of your engine. If your A/C is not properly working, this is not an issue with your car's cooling system and we recommend reaching out to your local Christian Brothers to have it properly diagnosed.
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Q. "What is wrong with my vehicle's cooling system?"We typically see four common cooling system issues: water pump failure, leaky radiator hoses, radiator leaks, and thermostat failure.
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Q. "Why is my cooling system so important?"The cooling system helps regulate your engine's temperature, which is why regular maintenance is important to protect your vehicle's engine.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.