FAQs
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Q. "Why is a vehicle's Carfax not enough?"While a vehicle's Carfax report is useful in showing you the history of a car, it does not tell you what condition it is currently in. It is recommended to get your car looked at before purchasing it to make sure there are not any surprise repairs needed.
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Q. "What will a pre-purchase inspection tell me?"One important thing to consider before purchasing a vehicle is the condition of your vehicle's parts. We will be able to tell you if there are any concerns with any of the parts and their life expectancy.
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Q. "How can a pre-purchase inspection help me get a better price at the dealership?"If we notice any signs of a future repair needed, this can help you negotiate or possibly save you from a bad investment.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.