What to Expect With a Porsche Services Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Can your team handle Porsche diagnostics?
Yes, we perform diagnostics on Porsche vehicles using manufacturer-quality equipment and careful testing. Our ASE-certified technicians combine scan data with inspections and road tests when needed. We then explain what we find in clear terms so you can decide how you want to move forward.
Do you use quality parts on Porsche repairs?
We use quality parts that align with manufacturer standards for Porsche repairs. Our goal is to protect performance, safety, and longevity, so we are careful about the components we install. If there are options, we walk you through them and explain how each choice may affect your vehicle.
How will you keep me informed about my Porsche?
We keep you informed through clear, timely communication. After our inspection, we review what we found, provide an estimate, and answer questions before any work starts. If anything changes during the repair, we will contact you promptly so there are no surprises when you pick up your Porsche.
What kind of warranty do you offer?
We offer an industry-leading warranty on the work we perform. This warranty reflects our confidence in our workmanship and parts. Our team is happy to explain the details for your specific service so you know exactly how your Porsche is protected after you leave our Lockport shop.
Can I wait at the shop or get a ride?
Yes, you can wait in our comfortable lobby for many services, or you can use our complimentary shuttle service. We work to make Porsche maintenance convenient, whether you prefer to stay on-site or head back home or to work while we care for your vehicle.
Schedule Porsche Service Today
If you are looking for a trusted team to care for your Porsche in Lockport, our team at Christian Brothers Automotive Lockport is ready to help. We combine careful diagnostics, honest recommendations, and a welcoming environment so you can feel confident every time you bring your vehicle to us.
From routine maintenance to more involved repairs, we work to protect your investment and keep your driving experience enjoyable. Our ASE-certified technicians, manufacturer-quality equipment, and strong warranty give you clear advantages over a basic repair shop. We explain every step, obtain your approval, and respect your time with options like shuttle service.
Reach out today to schedule service with a Porsche mechanic in Lockport or to talk through a concern you have noticed. We will listen, answer your questions, and help you plan the next best step for your vehicle.
Call (815) 426-9532 or contact us online to schedule your Porsche service with our team.
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FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Thank You for your honesty! I took my vehicle in With a screw On A tire thinking it was a flat but NiCo told me there WASN'T any damage Done and Therefore Won’t be a charge for they’re service. Honesty means a lot to me. I Highly recommend Chri"
- S.M