What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Common Car Issues We Diagnose
Regular maintenance and timely diagnosis of common car issues are essential for ensuring your vehicle runs smoothly and efficiently.
Here are some of the most prevalent issues we diagnose:
- Check Engine Light: A frequently seen alert that can signal various underlying issues.
- Unusual Noises: From strange engine sounds to unexpected clunks, we cover all abnormal vehicle noises.
- Performance Issues: Tackling decreased fuel efficiency or power loss with precision diagnostics.
- Electrical Problems: Troubleshooting battery failures, alternator issues, and other electrical faults.
Identifying these issues early is vital to maintaining your vehicle's longevity. Our diagnostics not only pinpoint problems but also provide preventative measures to avoid future complications. Maintaining your vehicle in top condition requires regular attention to these common issues, which our team is well-equipped to handle.
Why Choose Our Diagnostic Services
Choosing Christian Brothers Automotive Lockport means valuing transparency and integrity. We prioritize educating our clients, ensuring you understand your car's needs in clear, jargon-free terms. Our commitment to honesty and exceptional customer care sets us apart from other service providers. We use manufacturer-quality equipment, ensuring reliable diagnostics and minimizing recurring problems.
Additionally, our owner/operators are always on-site to provide personalized service and accountability. We offer a welcoming environment and complimentary shuttle services, making car diagnostics convenient and stress-free.
Lockport residents appreciate service providers who not only fix issues but also foster trust and long-lasting relationships. Our community-focused approach aligns with these expectations, cultivating a loyal customer base that relies on us for all their automotive needs.
Are you ready to experience service focused on integrity and excellence?
Contact us at (815) 426-9532 or online to schedule your computer diagnostic service in Lockport, IL, today!
Frequently Asked Questions
What Is a Car Diagnostic Test?
A car diagnostic test utilizes specialized software to uncover issues within your vehicle's systems. It offers insights into engine performance, fuel system efficiency, and more. Our ASE-certified technicians conduct detailed tests, identifying potential problems before they escalate, ultimately saving you time and money.
These tests are invaluable in spotting hidden issues, possibly revealing latent problems that could lead to significant failures. Using cutting-edge technology and skilled technicians, we ensure a comprehensive review of your vehicle's condition.
How Often Should I Get a Diagnostic Test?
Regular car diagnostics should be integral to your annual vehicle maintenance, especially if you frequently drive in Lockport's diverse weather. Additionally, scheduling a diagnostic test whenever warning lights appear or performance changes occur can prevent minor issues from becoming major repairs.
Scheduling a diagnostic test prior to long trips or after purchasing a pre-owned vehicle certifies the car's condition. Being proactive extends your vehicle's lifespan and enhances its reliability.
What Happens During a Diagnostic Test?
During a diagnostic test, our technicians connect to your vehicle's onboard computer to retrieve diagnostic trouble codes (DTCs). These codes indicate which systems or components might need attention. We then offer a clear explanation of any issues and suggest solutions tailored to your vehicle's needs.
Beyond identifying concerns, our tests involve thorough inspections of mechanical and electrical systems, providing a complete health check. This comprehensive approach ensures all potential problems are addressed, granting you peace of mind.
Is There a Difference in Diagnostic Services Depending on Vehicle Type?
While the fundamental principles of vehicle diagnostics are consistent, specific aspects may vary between car models and manufacturers. At Christian Brothers Automotive Lockport, our diagnostic equipment is compatible with a wide range of makes and models, including the latest hybrid and electric vehicles.
Customizing our services to each vehicle's needs reflects our commitment to precision and customer education. Our team remains informed on the newest automotive technologies to provide cutting-edge service for every vehicle type.
Why Is My Check Engine Light On?
A check engine light may indicate anything from a loose fuel cap to a severe engine malfunction. It's crucial not to disregard this signal. Our diagnostic services can swiftly uncover the cause, enabling us to address it promptly, preventing further damage or safety hazards.
Neglecting the check engine light could trigger a cascade of issues affecting vehicle performance and safety. Our team in Lockport understands local driving conditions, delivering tailored recommendations to resolve the problem effectively.
FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Thank You for your honesty! I took my vehicle in With a screw On A tire thinking it was a flat but NiCo told me there WASN'T any damage Done and Therefore Won’t be a charge for they’re service. Honesty means a lot to me. I Highly recommend Chri"
- S.M