From Vehicle Concern to Clear Next Steps
We start by listening to your description of the problem. After inspecting or testing the vehicle, we review the recommended maintenance or repairs with you before you approve the work.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Convenient Service Built Around Clear Communication
Our locally owned and operated Lakeland shop has owner/operators on-site for personal accountability throughout your visit. Our ASE-certified technicians use manufacturer-quality equipment, and we take time to answer your questions before service begins.
Warranty
Qualifying work is covered by our 3 Year / 36,000 Mile Warranty, whichever occurs last. Coverage is subject to applicable terms and conditions.
Shuttle Service & Waiting Room
Complimentary shuttle rides let you continue your day while your car is being serviced. If you stay with us, our clean waiting room offers complimentary WiFi and beverages.
Know When It’s Time for an Inspection
Changes in how your car starts, stops, sounds, or handles can signal that it needs attention. When you contact us, describe the symptom and when it occurs to give our technicians useful context for the inspection.
Schedule Auto Repair in Lakeland
Contact us and describe the symptom, warning light, or maintenance need that brought you here. If the cause isn’t clear, we can begin with an evaluation and review the findings with you before you decide how to proceed.
Repairs include a Free Courtesy Check, giving you more information about your car’s condition during the visit.
Request your service appointment with Christian Brothers Automotive Lakeland Heights or call (863) 250-3634.
Warning Lights & Starting Problems
A check engine light, battery warning light, repeated difficulty starting, stalling, rough running, or reduced performance warrants professional evaluation. Note whether the problem occurs when the engine is cold, after driving, or during acceleration.
Noises, Vibration & Handling Changes
Squealing, grinding, knocking, vibration, pulling, or a change in pedal feel may indicate a problem with the brakes, suspension, steering, tires, or related components. Don’t delay an inspection if the change affects braking, steering, or vehicle control.
Leaks, Overheating & Weak Air Conditioning
Visible leaks, unusual smells, overheating, changing fluid levels, or weak air conditioning may point to concerns involving the cooling system, fluids, engine, transmission, or air conditioning. If the car is overheating or can’t be driven safely, stop driving and arrange for appropriate assistance.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"You have no idea how much I enjoy the level of service I receive when I visit your establishment. Thanks for everything!"
- Willie M Mosley Sr