What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


What to Expect During Your Diagnostic Appointment
Upon arrival, you’ll be greeted with a welcoming atmosphere and the personal attention of on-site owner/operators. Our ASE-certified technicians will conduct a thorough inspection using manufacturer-quality diagnostic equipment. You’ll receive a detailed report outlining any issues and recommendations for maintenance or repairs. We prioritize your convenience by offering complimentary shuttle services to make the entire process seamless.
In addition to the mechanical assessment, our team takes the time to discuss your driving habits and concerns, providing personalized recommendations that enhance your vehicle’s performance and longevity. This holistic approach ensures that even subtle performance irregularities are addressed, offering you peace of mind on Katy’s roads.
Why Choose Us?
When you choose Christian Brothers Automotive Katy Westgreen for car diagnostics in Katy, you benefit from our core values of transparency and integrity. We ensure that you're fully informed about your car's condition and the necessary steps to address any issues, using clear and understandable language. Our commitment to transparency means that you'll never encounter unexpected repairs or costs.
Our tailored approach means that every inspection is conducted with meticulous attention to the specific challenges Katy drivers face. Whether you're dealing with intense heat that can affect your vehicle's air conditioning system or the occasional severe weather that impacts battery life, our technicians are prepared to offer solutions that are geographically and climatologically relevant.
Contact us today at (281) 394-3454 or online to schedule your car's computer diagnostic today.
FAQs
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Q. "What does computer diagnostics test in my vehicle?"
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Q. "How long does it take for computer diagnostics to be completed?"
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Q. "How often do I need a computer diagnostic?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.