What to Expect With a European Car Repair Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Our Specialized European Services
We know European cars are not just vehicles; they’re a passion.
Our services include:
- Scheduled Maintenance: Routine checks aligned with manufacturer guidelines to keep your car running smoothly. These regular check-ups help in avoiding unexpected breakdowns and ensure that each component functions optimally throughout the year.
- Diagnostics & Repairs: Swift and accurate diagnostics with repairs using high-quality parts. Our diagnostic services are comprehensive, utilizing state-of-the-art technology to identify issues that might be overlooked by less specialized auto shops.
- Brake Service: Comprehensive brake inspections and servicing tailored to European models. Ensuring your brakes are responsive and reliable is crucial, especially given the precision with which European cars are designed to operate.
- Electrical System Analysis: Our diagnostic tools resolve complex electrical issues with state-of-the-art technology. Our team handles the sophisticated electrical systems standard in many European cars, ensuring reliability and performance in every drive.
Why Choose Us for Your European Car Needs?
Our dedication to honesty and customer education distinguishes us in the auto repair sector. We communicate repairs in plain language, avoiding technical jargon. With our manufacturer-quality equipment and commitment to excellence, you can rest assured that your European car is in capable hands.
Our industry-leading warranty further underscores our quality assurance, offering peace of mind with every service. This approach ensures top-tier maintenance and empowers you to make informed decisions about your car's care. By valuing transparency, we aim to establish long-lasting relationships built on mutual respect and understanding.
Contact us at (678) 563-1315 or online to schedule your service or learn how we can help keep your BMW, Audi, Mercedes, or other European model performing at its best!
Frequently Asked Questions
What Types of European Cars Do You Service?
We service a broad range of European vehicles—including classics and the latest models—from manufacturers such as BMW, Mercedes-Benz, Audi, Volkswagen, and more.
Our technicians continuously train to stay updated on the latest technologies and repair methods specific to European marques. This enables us to provide specialized care that addresses the unique characteristics of each vehicle, ensuring that both routine maintenance and more complex repairs are executed with precision and efficiency.
How Do You Ensure High-Quality Repairs and Maintenance?
We deliver top-notch repairs through our use of always manufacturer-quality parts and the latest diagnostic equipment. Our ASE-certified technicians combine their extensive knowledge with ongoing education to provide reliable and precise repairs, ensuring your European vehicle performs at its best.
Additionally, by following a rigorous quality control process, we double-check each completed task to maintain a high standard of work, reflecting our dedication to excellence in automotive care.
Do European Cars Need Special Maintenance?
Yes, European cars typically require specific parts and maintenance techniques not common to domestic vehicles. This includes particular types of oil, specialized electronic systems, and unique brake components.
Adhering to these specific needs helps prolong the life of your car and prevents unexpected breakdowns. Understanding these specific requirements allows us to tailor our services to meet the exacting standards set by European manufacturers, ensuring outstanding performance and safety for your vehicle.
Are Your Services Suitable for New European Cars?
Absolutely. We are equipped to handle both new and old models. Our services adhere to warranty requirements, ensuring your car maintains its value and stays in top condition without voiding any manufacturer warranties.
With us, you can trust that your new European car will receive the meticulous attention it needs to maintain optimal function and longevity, supported by a warranty that confirms our commitment to quality.
What Should I Expect When I Visit Your Alpharetta Location?
When you visit Christian Brothers Automotive Jones Bridge in Alpharetta, GA, you can expect a welcoming atmosphere where you are treated as part of our community. Our owner/operators are on-site, providing personal attention and accountability.
We offer a clean, comfortable waiting area and complimentary shuttle services to accommodate your busy schedule. Furthermore, our open communication approach ensures you’re informed at every step, making your experience with us transparent and satisfying. Our goal is to ensure your confidence in the service you receive and that your vehicle is in trusted hands.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.