1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
What Does the Check Engine Light Mean?
The check engine light signals that your car’s onboard computer has detected a problem with the engine, emission system, or related components. Getting it diagnosed promptly can help prevent a minor issue from turning into a costly repair.
Is It Safe to Keep Driving with the Check Engine Light On?
If the light is steady and your car seems to run normally, you can usually drive to our shop for diagnostics. If the light is flashing, pull over safely and contact our team right away. A flashing light often indicates a more serious condition that can damage the catalytic converter if you keep driving.
How Long Does a Check Engine Light Diagnostic Take?
Most check engine light diagnostics are completed within an hour. If a repair is needed, we communicate the timing and cost upfront before any work begins, so there are no surprises.
Will I Get an Estimate Before Repairs Start?
Yes. After diagnosing the issue, we provide a detailed, transparent estimate before a single repair begins. You approve the work, and you stay in control of every decision.
Will My Car Pass Georgia Emissions with the Check Engine Light On?
No. In Georgia, a vehicle won’t pass its emissions inspection if the check engine light is on. Alpharetta falls within Fulton County, one of 13 metro Atlanta counties covered by Georgia’s Clean Air Force vehicle emissions inspection program. The light must be off, the underlying fault must be repaired, and the vehicle must complete a ready cycle so the onboard computer can re-verify its readiness monitors before you retest. We can help you work through that process before your next tag renewal.
If your check engine light has you wondering what’s next, we’re here to help. Reach out to schedule your check engine light service in Alpharetta, GA.
Call (678) 563-1315 or contact us online to book your visit.
Your Local Christian Brothers Amenities
FAQs
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Q. "What is the difference between a steadily lit and a flashing check engine light?"A steadily lit light means that a sensor is sending a signal to your vehicle's computer that something is wrong or it could simply mean that the sensor is out. If your check engine light is flashing, however, that means there is a serious issue and you should stop driving immediately.
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Q. "Why is my check engine light on but nothing seems to be wrong with my vehicle?"If nothing within your vehicle stands out, then it is possible that it is just a minor issue such as a loose gas cap or a bad O2 sensor. It is still recommended to see a mechanic if the light doesn't disappear to check for any larger issues.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "What to do if your check engine light turns on?"We recommend heading to your local auto shop as soon as you are able. This is typically a sign that there is an abnormality within your engine.
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Q. "Is it safe to drive your car when the check engine light is on?"It depends. If you are experiencing other noticeable issues with your vehicle, it may be best to pull over. Otherwise, it is typically okay to drive to your local auto shop. You will want to get this checked sooner rather than later to avoid being stranded with a broken-down car.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.