What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs Your Car's Suspension Needs Attention
Recognizing when your vehicle’s shocks need attention is crucial for your safety and comfort.
Some common warning signs include:
- Nose-diving when braking: If your vehicle’s front end dips excessively when you apply the brakes, it might be time for an inspection.
- Excessive bouncing: You might feel your car bouncing more than usual, especially on rough roads.
- Uneven tire wear: Worn shocks can lead to uneven tire tread, reducing tire lifespan.
- Poor vehicle handling: If your car sways or leans during turns, the shocks may be failing.
Importance of Regular Suspension Maintenance
In Indian Trail, preventative maintenance of your vehicle’s shocks can help avoid costly repairs in the long run.
By regularly inspecting and servicing your shocks, you can:
- Enhance safety: Proper shocks improve braking efficiency and vehicle stability.
- Increase vehicle longevity: Maintaining your shocks prevents additional stress on your vehicle’s suspension system.
- Improve comfort: A well-maintained suspension system ensures a smoother ride.
Routine shock maintenance is not just a suggestion; it is an investment in your safety and vehicle's performance. The varied weather in Indian Trail, which can include heavy rains and occasional snow, demands that your shocks are in peak condition to handle slippery and challenging terrain efficiently. Regular service checks help in identifying potential weak spots that might become significant issues if left unchecked.
Our Comprehensive Shocks Service Process
At Christian Brothers Automotive Indian Trail, we offer a detailed shocks service process that includes:
- Thorough inspection: Our ASE-certified technicians carefully examine your shocks for wear and damage.
- Expert recommendations: We provide detailed feedback and suggestions, ensuring you understand the condition of your shocks without technical jargon.
- Quality repairs: Using manufacturer-quality equipment, we perform necessary repairs or replacements to ensure your vehicle’s optimal performance.
Our commitment to quality extends beyond just repairs. We ensure that every step, from diagnostic testing to the final adjustments, is transparent and involves direct communication with you. Our approach ensures you can make informed decisions regarding any repairs, which bolsters your confidence and satisfaction with the service.
Why Choose Us?
We are proud to serve the Indian Trail community with exceptional customer care and transparent services. Our commitment to treating every customer with respect and providing clear, understandable information sets us apart. Additionally, the industry-leading warranty we offer provides peace of mind, knowing our work meets the highest standards.
Christian Brothers Automotive Indian Trail understands that auto repair can often seem daunting, which is why we aim to remove the uncertainty by engaging with you every step of the way. From the moment you drive into our welcoming environment, you'll experience care and transparency unmatched by other automotive service providers.
For professional suspension inspection system inspections and repairs, contact us at (704) 504-7697 or online today!
FAQs
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Q. "How do I know if my suspension needs service?"
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Q. "What is the difference between shocks and struts?"
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Q. "How often should I have my suspension system looked at?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.