What to Expect With a European Car Repair Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Why European Vehicle Owners Choose Us
When it comes to the maintenance and repair of European vehicles, an in-depth understanding of their complex systems is critical. At Christian Brothers Automotive Indian Trail, our shop is meticulously prepared with the specialized equipment, ongoing training, and manufacturer-level diagnostic systems necessary to service luxury and high-performance European vehicles. We are well-versed in the unique engineering of German, British, Italian, and Swedish brands, and we approach every service with both confidence and a commitment to meticulous work.
- The Right Technology for the Job: Working on a Porsche or a Land Rover is fundamentally different from servicing a domestic vehicle. This is why our facility is outfitted with metric tools and sophisticated, OEM-level diagnostic software—the same kind used at authorized dealerships. This advanced technology allows us to accurately read and interpret complex fault codes, reset service indicators, and perform intricate repairs with precision.
- Technicians with Advanced Certification and Expertise: Our technicians are not simply trained in general mechanics; they are specialists who undergo rigorous, continuous training to stay at the forefront of the latest service procedures, diagnostic technologies, and software for European vehicles. Whether your car has a turbocharged MINI Cooper engine, a modern diesel Mercedes powertrain, or the sophisticated components of a high-performance Alfa Romeo, our team possesses the detailed knowledge and hands-on experience required to ensure your vehicle runs smoothly and efficiently. We combine a deep-seated passion for automotive excellence with the technical proficiency to tackle even the most complex service challenges.
- A Transparent and Trustworthy Approach to Service: At Christian Brothers Automotive Indian Trail, we believe that trust is the foundation of a great customer relationship. Every service begins with a complimentary digital vehicle inspection. We use state-of-the-art technology to perform a thorough check of all major systems and provide you with a detailed, clear report, complete with photos and videos of our findings. Before any work is performed, we take the time to review the report with you, explaining our observations, recommending necessary services, and, most importantly, providing the reasoning behind our recommendations. This ensures you can make a fully informed decision about your vehicle's care without any pressure or confusion.
Comprehensive European Vehicle Services
Christian Brothers Automotive Indian Trail offers a complete range of services for all European makes and models, including:
- Routine Maintenance: Oil changes using manufacturer-recommended fluids and filters, fluid flushes, and scheduled factory maintenance.
- Brake Systems: Thorough brake inspections, pad and rotor replacements, and advanced anti-lock brake system (ABS) diagnostics and repair.
- Engine & Drivetrain: In-depth engine and transmission repair, including intricate diagnostics for performance and reliability issues.
- Suspension & Steering: Inspections and service for complex suspension and steering systems to ensure superior handling and ride comfort.
- Electrical Diagnostics: Advanced troubleshooting and repair of complex electrical systems, including sensors, wiring, and computer modules.
- Major Repairs: Timing belt and water pump replacements, and other essential services to maintain the long-term health of your engine.
- Check Engine Light: Precise diagnostics to accurately identify and resolve the root cause of check engine light illumination.
We offer a genuine alternative to the dealership experience, providing the same level of technical capability with a more personal, customer-centric approach. Visit Christian Brothers Automotive Indian Trail and discover the difference for yourself.
Need a specialist for your Audi, BMW, or Mercedes in Indian Trail? Our team has the experience to provide dealer-level service without the high prices. Book a service online or call (704) 504-7697.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.