What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs Your Suspension System Needs Attention
Your vehicle's suspension system is vital for maintaining a smooth and safe ride. In Grayson, where road conditions can vary, it's essential to be aware of signs that your suspension may need attention. Ignoring these signs can lead to compromised safety and increased repair costs.
Common indicators of suspension issues include:
- Excessive Bouncing: If your vehicle continues to bounce after hitting a bump, it may indicate worn-out shocks or struts.
- Uneven Tire Wear: Uneven or rapid tire wear can be a sign of misalignment or suspension problems.
- Difficulty Steering: If your steering feels unresponsive or pulls to one side, it could be due to suspension issues.
- Clunking Noises: Hearing clunking or squeaking sounds when driving over bumps may indicate loose or worn suspension components.
- Vehicle Sitting Low: If one corner of your vehicle sits lower than the others, it could be due to a broken spring or other suspension issues.
Addressing these symptoms promptly can prevent further damage and ensure your vehicle remains safe to drive.
Our Comprehensive Suspension Services
At Christian Brothers Automotive Grayson, we offer a full range of suspension services to keep your vehicle performing at its best. Our ASE-certified technicians use state-of-the-art equipment and high-quality parts to diagnose and repair suspension issues efficiently.
Our services include:
- Shock and Strut Replacement: Replacing worn-out shocks and struts to restore ride comfort and handling.
- Suspension System Diagnostics: Thorough inspections to identify issues such as worn bushings, ball joints, or springs.
- Wheel Alignment: Ensuring your wheels are properly aligned to prevent uneven tire wear and improve handling.
- Suspension Component Replacement: Replacing damaged or worn components like control arms, tie rods, and sway bars.
With our comprehensive services, we aim to extend the life of your vehicle and enhance your driving experience.
Why Choose Us?
Choosing Christian Brothers Automotive Grayson means choosing quality, reliability, and exceptional customer service.
Here's how we set ourselves apart:
- Expert Technicians: Our ASE-certified technicians possess the knowledge and experience to effectively address all suspension-related issues.
- Quality Parts: We use only high-quality, manufacturer-approved parts to ensure lasting repairs.
- Comprehensive Warranty: We offer a 3-year/36,000-mile warranty on all suspension services, providing peace of mind.
- Convenient Services: Enjoy amenities like complimentary shuttle service and a comfortable waiting area with Wi-Fi and refreshments.
- Community Commitment: As a locally owned business, we are dedicated to serving and supporting the Grayson community.
For reliable suspension inspections and repairs near you, contact us at (678) 944-9893 or online today!
Frequently Asked Questions
How do I know if my shocks need to be replaced?
Signs that your shocks may need replacement include excessive bouncing, difficulty steering, and uneven tire wear. If you notice any of these symptoms, it's advisable to have your suspension system inspected by a professional.
What factors can contribute to suspension issues?
Factors such as rough road conditions, carrying heavy loads, and inadequate maintenance can contribute to suspension problems. Regular inspections can help identify and address issues before they become major problems.
How often should I get my suspension system inspected?
It's recommended to have your suspension system inspected annually or every 12,000 miles, along with your regular scheduled maintenance.
Can worn-out shocks affect my vehicle's handling and safety?
Yes, worn-out shocks can lead to decreased handling, increased stopping distances, and compromised safety, especially on uneven or slippery roads.
How long does it take to replace shocks or suspension components?
The time required to replace shocks or suspension components varies depending on the specific repairs needed. Our technicians can provide an estimated timeline after assessing your vehicle.
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.