What to Expect With a Cooling System Services Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Is it safe to drive if my car is overheating?
It is usually not safe to keep driving an overheating car. High engine temperatures can quickly cause serious internal damage and may leave you stranded. It is typically best to pull over safely, shut the engine off, and arrange for a tow to our shop for inspection.
How long does radiator repair usually take?
The time required depends on what we find during inspection. Many cooling system repairs can be completed the same day, while some radiator replacement jobs may take longer based on parts and vehicle design. We explain expected timing up front and offer shuttle service when you cannot wait.
Will you tell me if I really need a radiator replacement?
Yes, we discuss whether a repair or full replacement is the better option and why. Our technicians explain the condition of your radiator and related parts in clear terms and review what may happen if issues are not addressed. You decide how to proceed after hearing the options.
What kind of warranty do you offer on radiator work?
We back our radiator repair and replacement work with an industry-leading warranty. The exact coverage can vary by service and parts used, and our team explains those details before you approve any work. This warranty is one way we show confidence in our workmanship and help protect your investment.
Can I wait at your shop or get a ride home?
You are welcome to wait in our comfortable lobby while we inspect or service your vehicle. If the visit is expected to take longer, we also offer complimentary shuttle service to help you get to work, home, or nearby stops while your radiator service is completed.
Schedule Your Radiator Service Today
If you are worried about overheating, coolant leaks, or a possible radiator problem, our team is ready to help you find answers. We work to diagnose the issue accurately, explain your options, and complete the recommended repair or radiator replacement with care and attention to detail.
At Christian Brothers Automotive Grayson, we treat every guest like a neighbor and every vehicle as if our own family would ride in it. From ASE-certified technicians and manufacturer-quality equipment to our industry-leading warranty and shuttle service, we want your experience to be as straightforward and comfortable as possible.
To schedule an appointment or ask a question about your cooling system, contact us online or call us at (678) 679-9184.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.