What to Expect With a Lawrenceville Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs You Need The Service
Your car often signals when it needs professional auto care before a complete breakdown occurs. Paying attention to these warnings can save you money on extensive repairs. Watch for these indicators that it is time to visit our mechanic in Lawrenceville:
- The check engine light or other dashboard warning symbols stay illuminated while driving.
- You hear squealing, grinding, or unusual noises when braking or accelerating.
- The vehicle vibrates, pulls to one side, or handles poorly during daily commutes.
- You notice fluid leaks, smoke, or burning smells coming from the engine bay.
Frequently Asked Questions
Do you offer a warranty on repairs?
Yes, we provide the Nice Difference warranty, which is an industry-leading warranty covering 3 years or 36,000 miles. This ensures you have peace of mind knowing your auto repair is backed by a nationwide network of shops.
Can you diagnose a check engine light?
Absolutely. Our shop is equipped with advanced diagnostic tools to read and interpret check engine light codes. Our ASE-certified technicians will pinpoint the exact cause of the issue and recommend the necessary auto repair solution.
Do I need an appointment for service?
While we accept walk-ins, we highly recommend that you schedule an appointment to ensure the fastest service. You can easily book your visit online or call our auto repair shop directly to find a time that fits your schedule.
What types of vehicles do you service?
We service most makes and models, both foreign and domestic. Whether you need vehicle maintenance for a sedan, truck, or SUV, our skilled mechanic team has the expertise to handle your specific auto care needs.
Do you offer shuttle services?
Yes, we offer a complimentary shuttle service to get you back to work or home within the Lawrenceville area. We want to make your auto repair near Lawrenceville experience as convenient and stress-free as possible while we work on your car.
Experience top-notch care for every system in your vehicle by calling (678) 679-9184 or booking your auto repair service online.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.