What to Expect With Transmission Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: Henry Ford coined the term 'tune-up' while developing his initial automobile prototype.
Why Choose Us for Your Transmission Needs?
At Christian Brothers Automotive Germantown, our dedication to customer care sets us apart. Here's what you can expect from us:
- Transparency: We take the time to explain each service in plain language and ensure you understand your vehicle's needs. We believe that informed customers make the best decisions for their vehicles and aim to empower each customer with knowledge about their transmission health.
- Personalized Service: Our owner/operators are on-site to address your concerns and maintain accountability. This personal touch ensures that your questions are answered on the spot, and your vehicle receives the individual attention it deserves.
- Convenience: Enjoy our comfortable waiting area or take advantage of complimentary shuttle services while we work on your vehicle. Our goal is to make your service experience as seamless as possible, minimizing inconvenience in your busy day.
- Industry-Leading Warranty: Drive away with confidence knowing your repairs are covered by a solid warranty. This assurance reflects the trust we place in the quality of our work and our commitment to customer satisfaction.
Understanding Our Transmission Process
When you bring your vehicle to us for transmission service, here's what you can typically expect:
- Initial Inspection: Our team conducts a thorough examination to identify issues efficiently. We use state-of-the-art tools to ensure no problem goes undetected and to provide a clear picture of your transmission's health.
- Diagnosis: Using state-of-the-art diagnostic tools, we pinpoint the exact nature of your transmission problem. Our diagnostics are comprehensive, addressing not just symptoms but finding root causes to remedy issues effectively.
- Solution Proposal: We discuss the best course of action, considering both your needs and budget. Every proposal is tailored to fit the unique condition of your vehicle, balancing cost-efficiency with long-term benefits.
- Execution: Our skilled transmission mechanics in Memphis then carry out the agreed services with precision. Our team's expertise ensures that even complex repairs are done reliably, restoring your vehicle to top condition.
- Final Assessment: Once repairs are complete, we do a detailed check to ensure everything functions perfectly. This final step guarantees that your car performs at its best and prevents future issues from arising unexpectedly.
Our process not only ensures accuracy but also builds trust with our clients. We understand that a transmission issue can be daunting, and our goal is to make the entire process as straightforward and stress-free as possible. From explaining complex issues in easy-to-understand terms to offering various solutions, we tailor our approach to fit your unique situation. Our transparent procedures reflect our commitment to integrity and quality service, making us a preferred choice in Memphis for transmission needs.
Frequently Asked Questions
What Are Common Signs My Transmission Needs Service?
Recognizing transmission issues early can save you from extensive repairs later. Common signs include unusual noises like whining or clunking, gear shifting difficulties, unexplained surges in power, and fluid leaks under your car. If your car hesitates when you change gears or you notice a burning smell, it's crucial to have your transmission checked promptly. At Christian Brothers Automotive Germantown, our technicians are skilled in diagnosing these symptoms, ensuring that your transmission gets the care it deserves before more significant issues develop.
How Often Should I Get My Transmission Fluid Changed?
Transmission fluid maintains lubrication and cooling for your transmission system, and it should be changed regularly to maintain optimal performance. Generally, the fluid should be replaced every 30,000 to 60,000 miles, but this can vary based on your vehicle’s make and model, as well as your driving habits. Our team at Christian Brothers Automotive Germantown can provide personalized recommendations during your appointment based on the specific needs of your car, ensuring longevity and reliability.
What Is the Difference Between Transmission Repair & Replacement?
Transmission repair involves fixing specific parts of the transmission system, such as seals, gears, or sensors, to resolve issues without needing a full replacement. This is often sufficient for minor problems like leaks or electronic failures. Transmission replacement, however, is necessary when the damage is extensive. This involves replacing the entire transmission system to restore your vehicle's functionality. Our skilled team at Christian Brothers Automotive Germantown assesses the condition of your transmission thoroughly to recommend the most effective solution for your situation.
Why Choose Christian Brothers Automotive Germantown for Transmission Services in Memphis?
At Christian Brothers Automotive Germantown, our commitment to quality and customer satisfaction makes us the go-to choice for transmission services in Memphis. Our comprehensive approach includes transparent communication, quality parts, and ASE-certified technicians, ensuring your vehicle is in the best hands. We understand the unique requirements of Memphis drivers and the challenges they face, from frequent stop-and-go traffic to extreme weather conditions, providing tailored solutions for every client. Choose us for peace of mind with every mile.
What Should I Do if My Transmission Fails?
If you suspect a transmission failure, it’s crucial to act quickly to prevent further damage. First, safely pull over and call a tow service to transport your vehicle to our shop. Avoid continuing to drive, as this can worsen the issue. At Christian Brothers Automotive Germantown, we prioritize urgent cases to quickly restore your vehicle to its optimal condition. Our comprehensive approach ensures we accurately diagnose the problem and recommend the most effective solution, whether it be a repair or replacement.
Get Back on the Road with Confidence
Your vehicle's transmission is vital to its performance and your safety. At Christian Brothers Automotive Germantown, we are dedicated to providing exceptional transmission services in Memphis, ensuring your car operates smoothly and reliably. Trust us to handle your transmission needs with the care and professionalism you deserve, so you can drive away with confidence.
Don’t let transmission worries disrupt your day—call us at (901) 883-7358 to schedule an appointment or visit our location nearest you.
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FAQs
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Q. "What factors determine the price of transmission repair?"Many different factors go into determining costs of transmission repair. The major factor is what type of vehicle you drive. The year, make and model of the car, determine how much parts and labor will cost. Another factor is how much damage the transmission has sustained. Your transmission should last a minimum of 100,000 miles by servicing your transmission on a regular basis.
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Q. "What does automatic transmission service include?"Fluid is first drained from the pan during an automatic transmission service. A new transmission filter is installed with a new pan gasket once the pan has been removed. Finally, fresh automatic transmission fluid (ATF) is used to refill the vehicle.
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Q. "Is there a difference between a transmission fluid change and flush?"During a transmission fluid and filter change, it’s only the fluid in the pan that is drained and replaced with new ATF. Four to five quarts of fluid will typically be replaced in this process, while nine to thirteen quarts are replaced during a full transmission fluid flush. The difference in amounts is because the complete flush drains the entire system.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.