What to Expect With a Fuel System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Common Signs Your Fuel Pump or Injectors Need Service
Some fuel system problems are obvious, while others develop gradually. If your car is hard to start, stalls in Memphis traffic, hesitates when accelerating, or idles roughly, the fuel system may be to blame.
Local drivers often notice these symptoms in stop-and-go conditions or during hot and humid months, when Memphis weather can contribute to fuel evaporating or clogging parts of the system.
Watch for these common warning signs:
- The engine sputters or loses power, especially at higher speeds.
- The vehicle is difficult to start or stalls at idle.
- Sudden drop in fuel efficiency or reduced miles per gallon.
- A whining noise is coming from the gas tank area.
- The check engine light turns on without a clear reason.
Fuel pump problems may result in loss of power when climbing Memphis bridges or merging onto crowded roadways. Dirty or failing injectors can create misfires, sluggish performance, or uneven acceleration. Addressing these issues early can often prevent more significant repairs later on.
Frequently Asked Questions
How can I tell if my fuel pump or injectors need service?
Look for hard starts, stalling, loss of power, or a decrease in fuel economy. You might also see warning lights or hear strange noises from the gas tank area. Memphis drivers sometimes notice these issues during hot weather or soon after filling up. If you observe a sudden change in how your car runs, schedule a professional inspection. Our team provides a clear diagnosis and explains each finding before recommending any work.
Will you explain what’s wrong before starting repairs?
Yes, our process is built on transparency. After our ASE-certified technicians complete diagnostics, we review the findings and every recommendation with you. We share results, explain options, and make sure you understand the next steps before any work starts. You are never left in the dark or pressured into making a decision.
How long does a typical fuel pump replacement take?
Fuel pump replacement generally takes a few hours, depending on your vehicle’s specific requirements. Some makes and models may take more or less time. We discuss the expected schedule up front, give you realistic timeframes, and offer a complimentary shuttle if you need to get around while your car is in our shop.
What kind of warranty do you offer on fuel system repairs?
We offer an industry-leading warranty on both parts and labor for every fuel system repair. This means your fuel pump replacement or fuel injector repair is protected for the future. Warranty details are available for your specific repair, and we discuss coverage before any work begins so you feel confident in the protection offered.
Are your technicians qualified to work on my car’s fuel system?
Yes, our team includes ASE-certified technicians who have extensive experience working on many makes and models. We use advanced, manufacturer-quality equipment for diagnostics and repairs. You can rely on us to provide safe and effective fuel system service every time.
Do you work on all makes and models?
We strive to serve Memphis drivers with all types of vehicles. Our team is skilled in working on domestic, foreign, older, and newer cars. If you are not sure if we service your specific model, just contact us—we will be happy to answer your questions and confirm service availability.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my engine making bucking sounds when I drive?"The fuel system is a good place to investigate first whenever your engine starts to give you problems. The two most common issues we see are clogged fuel filters and damaged fuel pumps. Both of these will harm your engine if not taken care of promptly.
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Q. "What are fuel filters?"Fuel injectors are easily clogged due to their small openings. They are susceptible to the dirt particles that your car drives through on the road. It’s important that the fuel remains clean and free of dirt so that it can be easily sent to the engine. The fuel filters ensure the fuel is protected from dirt. Typically, filters are made from a paper material that is thrown away and replaced when it becomes too dirty or worn out. Sometimes, cars will have filters that use a mesh material. These can be washed and then put back in the vehicle.
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Q. "How do fuel filters affect the fuel pump?"Clogged fuel filters make it hard for the fuel pump to deliver gas to the engine. If the filter is blocked with dirt, the pump has to work a lot harder to pump the fuel. This will cause it to wear out and unable to perform over time.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.