What to Expect With a Zionsville Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How Do You Figure Out What Is Wrong With My Car?
Our team starts by listening to your concerns, then performs tests that fit your symptoms. This may include a road test, visual checks, or diagnostic equipment. Once we find the likely cause, we explain it in clear terms and review repair options before any work begins.
Will I See an Estimate Before You Start Any Repairs?
Yes, you receive an estimate before we start repair work. We explain what we recommend, why it matters, and how much it is expected to cost. You can ask questions or adjust the plan, and we only move forward with the items you approve.
How Long Will My Car Need to Stay at Your Shop?
The time your vehicle stays with us depends on the type of service and parts availability. Simple maintenance can often be completed the same day. More complex work may take longer, and we discuss the likely timeline with you before we begin.
Can Your Team Handle Both Routine Service & Major Repairs?
Yes, our shop is set up for both routine care and many larger repairs. You can come to us for scheduled maintenance and also for problems that appear suddenly. Using one team for both helps us track your vehicle’s history and suggest the most sensible next steps.
Do You Stand Behind the Work Your Mechanics Do?
We are committed to quality workmanship on every job. If you have questions or concerns after a visit, we want to hear from you so we can review what was done. Our goal is to keep your vehicle running well and to earn your trust over time.
Schedule Your Car Repair Today
When your car is not running the way it should, getting clear answers quickly can bring real peace of mind. At Christian Brothers Automotive Eagle Township, our team checks your concerns carefully, explains what we find, and provides practical options so you can choose the repair or maintenance plan that fits your situation.
From regular service to unexpected issues, we work to make every visit straightforward, with honest estimates and respectful communication. If you are ready to have a local team help keep your vehicle safe and dependable, we invite you to get in touch today for auto repair in Zionsville that drivers can feel good about.
Call (317) 434-3658 or contact us online to schedule your visit.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.