What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


Our Car Diagnostic Process
When you bring your vehicle to Christian Brothers Automotive Eagle Township for a car diagnostic in Whitestown, here's what you can expect:
- Initial Consultation: We discuss any symptoms your vehicle may be experiencing.
- Comprehensive Examination: Our technicians use advanced diagnostic tools to pinpoint the source of the issue.
- Detailed Report: After diagnosis, we provide a clear and concise report along with recommended solutions.
In addition, our diagnostics process includes a thorough evaluation of your vehicle’s key systems such as the engine, transmission, exhaust, and electrical systems. We also pay close attention to any warning lights on your dashboard, connecting state-of-the-art equipment to read error codes meticulously. By engaging in this extensive analysis, we ensure that no issue goes unnoticed, and you receive the best advice on how to proceed with repairs if necessary. We aim to prolong your vehicle’s life and enhance its performance, ensuring each journey is safe and smooth.
Why Choose Car Diagnostic Services in Whitestown?
Here's why Whitestown motorists choose us for their vehicle's computer diagnostics:
- Transparency & Integrity: We prioritize clear communication, ensuring you understand your vehicle's needs.
- ASE-Certified Technicians: With skilled professionals on board, we guarantee precise diagnostics every time.
- Manufacturer-Quality Equipment: Our state-of-the-art tools ensure your vehicle is assessed with accuracy and efficiency.
Moreover, our approach is centered around customer education. We believe in empowering you with knowledge about your vehicle's health. This transparency ensures that you are aware of the current status of your car and equipped with information to make informed decisions. Whether it’s routine diagnostics or more complex issues, we walk you through the process, ensuring you feel confident and informed every step of the way.
Call us at (317) 434-3658 or contact us online to schedule your reliable computer diagnostic appointment in Whitestown.
Frequently Asked Questions
What Are the Benefits of a Vehicle Diagnostic Check?
A vehicle diagnostic check is essential for identifying issues that may not be obvious.
These checks help:
- Prevent Major Repairs: Early detection can save you time and money on extensive repairs.
- Enhance Vehicle Performance: Ensures your car runs smoothly and efficiently.
- Increase Longevity: Regular diagnostics prolong the life of your vehicle.
Beyond the immediate benefits, diagnostics provide a forward-looking understanding of potential areas of concern. For instance, understanding wear patterns can help anticipate parts replacement, making budgeting for car maintenance more manageable. Additionally, diagnostics may reveal adjustments needed for better fuel efficiency, helping reduce long-term fuel costs. Through these checks, you safeguard your vehicle’s present condition and invest in its future reliability and performance.
How Often Should I Get a Car Diagnostic?
We recommend scheduling a diagnostic check as part of your routine maintenance service or whenever you notice any unusual symptoms. Regular checks are crucial, particularly before long trips or after experiencing harsh weather conditions.
As vehicles age, the frequency of diagnostic checks should be adjusted. Older cars might benefit from more frequent inspections due to the increased likelihood of wear-related issues. Think of it as a proactive health check-up for your vehicle, where regular diagnostics ensure that any potential issues are caught early and addressed promptly, preventing them from escalating into significant problems.
What Should I Do If My Check Engine Light Is On?
If your check engine light illuminates, scheduling a diagnostic appointment promptly is critical. Ignoring the light could lead to serious engine issues and costly repairs.
Your check engine light can be triggered by various issues, ranging from a loose gas cap to more severe engine troubles. At Christian Brothers Automotive Eagle Township, we encourage immediate attention to such warnings. We can accurately read these diagnostic codes and decipher whether it indicates a minor fix or requires detailed investigation. This quick response saves you from potential hefty repair bills and ensures your vehicle stays roadworthy and reliable.
What sets your diagnostic process apart from other auto repair shops?
Our commitment to integrity sets us apart. At Christian Brothers Automotive Eagle Township, we ensure every diagnostic is conducted transparently, with detailed explanations and recommendations tailored to your needs.
Furthermore, our customer-centric approach is designed to inform and empower you. We provide visual documentation such as images or videos of your vehicle’s condition whenever possible, ensuring you can see exactly what we see. This adds a layer of unmatched trust and understanding, helping you make well-informed decisions about your vehicle’s care. We aim to build long-term relationships by delivering honest, proficient, and personalized auto care.
Do You Offer Complimentary Shuttle Services?
Yes! At Christian Brothers Automotive Eagle Township, we offer complimentary shuttle services to make your diagnostic experience as convenient as possible, minimizing any disruptions to your daily routine.
Our shuttle services cover a variety of local destinations, allowing you to run errands or return to work while we perform necessary diagnostics on your vehicle. This service reflects our understanding of your busy schedule, ensuring that staying proactive about vehicle maintenance doesn't mean putting the brakes on your daily activities. It’s one more way we make vehicle care seamless and supportive of your lifestyle.
Contact us at (317) 434-3658 or online for more information about our computer diagnostic services or to schedule an appointment today.
FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.