Suspension Services in Concord, NC

Keep Your Car Stable, Comfortable & Safe on Every Drive

If your car feels bouncy, leans hard in turns, or makes clunks over bumps, it can make every drive feel a little uncertain. That uneasy feeling often points to worn shocks, struts, or other suspension parts that affect how your vehicle rides and stops. When you notice those changes, you need a clear answer about what is going on and whether it is still safe to drive.

At Christian Brothers Automotive Concord Coddle Creek, our team helps drivers in Concord, NC, diagnose and repair suspension problems so they can get back to a smooth, controlled ride. We inspect the entire suspension system, explain what we find in plain language, and recommend repairs based on safety and long-term value. Our goal is to give you the same confidence in your car that you had when everything felt tight and predictable.

Whether you are concerned about a specific noise or just feel like something is off, we work to make your visit straightforward and stress-free. You bring the symptoms you are feeling, and we bring the inspection process, tools, and experience to identify the real cause.

Safe, Comfortable Ride With Complete Suspension Service

Your suspension has a critical job: keeping your tires planted on the pavement, aiding braking efficiency, and preventing sway during quick maneuvers. When components like shocks or struts wear out, your vehicle may bounce, pull, or feel dangerously loose—symptoms that are easy to feel but often difficult to diagnose on your own.

Our team provides complete suspension service in Concord, evaluating how the entire system functions together rather than just chasing a single squeak. We inspect springs, struts, bushings, ball joints, and more to ensure accuracy. Furthermore, we back our expert workmanship with an industry-leading warranty, ensuring you have total peace of mind long after the repair is finished.

Drivers here depend on their vehicles for busy days around Concord, from stop-and-go traffic to merging onto I-85. A properly functioning suspension keeps your car level and steady during these everyday situations. When your vehicle feels solid again, you will notice the difference every time you brake hard, turn sharply, or drive over rough pavement.

Experience the difference of a suspension system that works as a whole by calling (980) 372-7213 or scheduling your visit online today.

Why Drivers Choose Our Team for Suspension Care

Choosing a shop for shocks, struts, or other suspension work requires finding a team that understands both automotive engineering and the real-world driving conditions in Concord. 

At Christian Brothers Automotive Concord Coddle Creek, we bridge that gap, ensuring your vehicle is handled by experts who see the big picture. We focus on delivering a service experience that prioritizes your safety, comfort, and peace of mind without the hassle of visiting multiple repair centers.

Drivers in our community choose our shop for their suspension needs because we offer:

  • Complete Care: We handle everything from identifying rattles to completing complex repairs in one convenient location.
  • Symptom-Based Diagnostics: Our technicians start with the symptoms you notice to build a clear, custom repair plan rather than guessing.
  • Local Expertise: We tailor maintenance advice to match local driving patterns, from tight neighborhood turns to I-85 highway travel.
  • Clear Communication: You receive jargon-free explanations and written estimates without any pressure to make a decision immediately.
  • Transparent Updates: We keep you informed throughout the day so you always know the status of your vehicle.

Our goal is to make maintaining your vehicle's safety and value simple and stress-free. By combining technical skill with a commitment to honest service, we help you make confident decisions about your suspension repairs, ensuring you leave our shop with a vehicle that feels solid and secure on every drive.

What To Expect During Your Suspension Visit

Knowing what will happen when you arrive helps take the pressure off. When you bring your vehicle to Christian Brothers Automotive Concord Coddle Creek for shocks, struts, or other suspension concerns, we follow a clear process that keeps you informed at each step. We aim to understand what you are feeling, confirm what the vehicle is doing, and then lay out the options before any work begins.

Listening To Your Concerns

First, we listen. A team member will ask about the symptoms you have noticed, when they happen, and how long they have been going on. Maybe the front of the car dips when you brake, or the rear bounces after a speed bump, or you hear a clunk when turning into your driveway. These details help us focus our inspection.

Performing A Thorough Suspension Inspection

Next, we inspect your vehicle on the ground and on a lift. We look for signs such as leaking shocks, damaged boots, worn bushings, loose ball joints, or broken mounts. We also check tire wear patterns, since cupping or uneven wear can point to suspension issues. When needed, we test drive the car to feel the same behavior you have been experiencing.

Explaining Findings & Getting Approval

After we complete our checks, we bring the information back to you. We explain which components are worn or damaged, how they affect ride and handling, and what may happen if they are left as is. When possible, we show you parts or photos so you can see the wear for yourself.

Before any suspension repair starts, you receive a clear estimate that outlines parts and labor. We discuss what is most important for safety and what might be considered maintenance or long-term care. You approve the plan that works best for your needs and budget, and only then do our technicians move forward.

Targeted Suspension Repairs for Lasting Stability

Not every suspension issue comes down to shocks or struts alone; your vehicle relies on a complex network of parts, including control arms, bushings, ball joints, and sway bar links, to maintain control. Wear in any of these components can lead to distracting clunks, a loose steering feel, or dangerous wandering at highway speeds.

To ensure lasting stability and safety, our targeted repair process focuses on the specific sources of these issues:

  • Precise Diagnostics: We identify the root cause of instability by checking for play in joints, cracked bushings, or loose connections rather than guessing.
  • Preventing Tire Wear: Addressing worn parts early helps avoid poor alignment, which otherwise leads to rapid and uneven tire destruction.
  • Local Road Adaptation: We account for North Carolina driving conditions, where frequent stops and surface changes magnify the effects of worn parts.
  • Smart Prioritization: We help you distinguish between urgent safety risks and non-critical comfort issues, allowing you to plan repairs effectively.

Ignoring suspension problems often leads to additional costs over time. At Christian Brothers Automotive Concord Coddle Creek, our technicians work with you to create a clear plan that prioritizes your safety first, ensuring you restore the solid, confident handling you expect from your vehicle without unnecessary expense.

Shocks Services & Shocks Installation

If you feel your vehicle bouncing several times after going over a bump, or it takes longer than it used to settle, your shocks may be worn. Shocks are designed to control the movement of the springs, so when they wear out, your car can feel floaty and unstable, especially at higher speeds. Drivers often notice more body movement when changing lanes or exiting the highway.

When you visit for shocks service in Concord that residents can expect us to start by checking for leaks, corrosion, and physical damage. We also look for signs that shocks are no longer controlling the suspension properly, such as excessive wheel movement or unusual tire wear. This helps us confirm whether the shocks themselves are the main issue or if other components are involved.

What Happens During Shocks Installation

During shocks installation, our technicians remove the worn units and install new ones that match your vehicle and its intended use. We typically replace shocks in pairs so the vehicle stays balanced from side to side. After installation, we perform checks to confirm that everything is mounted correctly and that the suspension cycles smoothly.

With quality shocks installation in Concord that drivers often notice a more controlled ride, less bouncing, and more confident braking. Your vehicle should feel more settled after bumps and more composed on rough or uneven roads. If any additional adjustments are recommended after the work, we will walk you through those details before you leave.

Struts Services & Struts Installation

Struts perform a similar job to shocks, but they also help support the weight of the vehicle and play a key role in how the suspension is aligned. Many front wheel drive vehicles use struts at the front, and sometimes at the rear as well. When struts wear out, you may notice clunks over bumps, a sagging corner, or a steering wheel that does not feel as precise as it used to.

Our team provides thorough struts service in Concord when these symptoms appear. We inspect the strut itself, the mount, and related hardware for wear, damage, or noise. We also check for signs of misalignment, such as the car pulling to one side, because worn struts can contribute to these issues.

Careful Struts Installation & Alignment

During struts installation in Concord, vehicle owners can expect a careful process that supports the suspension safely while the old struts are removed. Depending on the condition of the parts, we may recommend replacing associated components, such as mounts or bearings, at the same time. Once the new struts are in place, an alignment is typically performed so the vehicle tracks straight and tires wear evenly.

Fresh struts help maintain proper ride height, improve steering feel, and keep the vehicle more composed during turns and braking. When installation is complete, we perform checks and a road test as needed to confirm that the vehicle feels stable and predictable before we return it to you.

Let us check your shocks, struts, and springs to restore a solid, comfortable ride when you call (980) 372-7213 or contact us online to schedule.

What to Expect With a Suspension Service

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1. Schedule Your Appointment

Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.

2. Diagnostics and Inspections

Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.

3. Digital Vehicle Inspection Report and Estimate

Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.

4. Review and Approval

A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.

5. Work Performed or Scheduled

Most work can be completed immediately, or scheduled based on parts and customer availability.

Call For a Quote
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Did You Know: It takes up to three football fields to safely brake in the rain?

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Frequently Asked Questions


How do I know if my shocks or struts really need to be replaced?

You can often spot signs of worn shocks or struts by how your car behaves. Common clues include excessive bouncing after bumps, the front end diving when you brake, the rear squatting when you accelerate, or the vehicle leaning more than usual in turns. You might also hear clunks over rough roads or see uneven tire wear. During a visit, our team inspects these components for leaks, damage, and looseness, and we check how the vehicle responds on the road. We then explain what we see so you can understand why replacement is or is not recommended.

Is it safe to keep driving if my suspension feels loose?

Driving with a loose or unstable suspension can affect your safety, especially during emergency maneuvers or hard braking. Worn parts may increase stopping distances, reduce steering precision, or cause the vehicle to react unpredictably when you hit a bump or pothole. In general, if the car feels significantly different from how it used to be, it is a good idea to have it checked soon rather than waiting. When you describe the symptoms, our team can help you decide whether it is better to limit driving until we inspect the vehicle.

How long does shocks or struts installation usually take?

The time needed for shocks or struts installation depends on the vehicle design, how many components are being replaced, and what we find during inspection. For many common vehicles, work can often be completed the same day once you approve the estimate, especially if only front or rear units are involved. If additional parts, such as mounts or control arms, also need attention, that can add time. When you schedule, we can give you a timeframe based on your specific vehicle and the planned work, and keep you updated during the visit.

Will you check the rest of my suspension during a shocks service?

Yes, when you come in for shocks service, we look beyond just the single part you are concerned about. Our technicians check related components such as struts, springs, bushings, ball joints, and sway bar links to see how the whole system is working. This helps us avoid situations where one worn part hides another issue that could cause continued noise or looseness after a partial repair. By looking at the full picture, we can recommend a plan that addresses the true source of your concerns.

Do I need an alignment after struts installation?

An alignment is typically recommended after struts installation because struts help set the angles that keep your wheels pointed correctly. Removing and reinstalling these components can change those angles slightly, even when everything is done carefully. A proper alignment helps the vehicle track straight, improves steering feel, and promotes even tire wear. When we discuss your struts work, we explain how alignment fits into the overall plan for your particular vehicle.

Can you work with my budget on suspension repairs?

We understand that suspension repairs can be a significant expense, especially if several components have worn out at once. Our team works with you by explaining which items are most critical for safety and which are more about comfort or long-term wear. When possible, we can help you prioritize the most important work first and plan remaining items for a future visit. Clear estimates and open communication are central to how we handle these conversations.

What should I expect when I bring my car in for suspension service?

When you arrive, we start by listening to the symptoms you have noticed and asking follow-up questions. We then inspect your vehicle, often including a test drive and a lift inspection, to identify what is causing the behavior you described. After that, we sit down with you to review the results, show you any worn parts we can, and explain your options. Once you choose how you would like to move forward, we complete the approved work and let you know when your car is ready. Throughout the process, we keep you informed so there are no surprises.

Schedule Suspension Service With Christian Brothers Automotive Concord Coddle Creek

If your vehicle no longer feels as stable or comfortable as it once did, you do not have to wait and wonder what is going on. A thorough inspection and the right suspension service can restore confidence in your brakes, steering, and overall ride. Taking care of shocks, struts, and related components now can also help protect your tires and other parts from unnecessary wear.

At Christian Brothers Automotive Concord Coddle Creek, our team is ready to help you understand what your vehicle needs and to carry out the repairs you approve. We focus on clear explanations, safety-minded recommendations, and a process that respects your time. Whether you need diagnostics, shocks installation Concord drivers can rely on, or broader suspension work, we are here to help you get back to a smoother drive.

To schedule your visit or ask a question about your suspension, contact us online or call (980) 372-7213.

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FAQs

  • Q. "How do I know if my suspension needs service?"
    Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
  • Q. "What is the difference between shocks and struts?"
    While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
  • Q. "How often should I have my suspension system looked at?"
    We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
  • Q. "Do you offer a shuttle service?"
    Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
  • Q. "Do you offer a warranty?"
    As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
  • Q. "Can you provide service under my extended warranty?"
    Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.

Have more Questions?

Our friendly auto service experts have the answers.

Call your local Christian Brothers Automotive car shop today

Hear What Our Customers Had to Say About Us

  • "I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."

    - J.L.

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