What to Expect During Audi Service
From your initial description of the concern to final approval, you’ll receive the information needed to make informed service decisions.
1. Tell Us About Your Audi
When scheduling, share the model, mileage, symptoms, dashboard messages, recent repairs, and available service records. This information helps us prepare for routine maintenance, a warning-light diagnosis, or another concern.
2. Review the Inspection Findings
We explain what we’ll inspect and evaluate the reported issue. When applicable, a Digital Vehicle Inspection includes photos and recommendations, allowing you to review the information behind the estimate.
3. Approve the Work
Before work begins, we review the recommended maintenance or repairs with you. You can approve or decline each recommendation, and our technicians proceed only with your authorization.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Warning Signs Your Audi Needs Attention
Some symptoms can wait for a planned appointment. Concerns involving braking, steering, overheating, or severe drivability changes require prompt evaluation. Contact our team if your vehicle develops a new warning light or a noticeable change in how it starts, accelerates, stops, steers, or rides.
Signs that may warrant an inspection include:
- Dashboard warning lights or intermittent electrical messages
- Rough operation, delayed response, or reduced engine performance
- Fluid leaks, overheating, or unusual engine noises
- Vibration, pulling, or reduced braking response
- Changes in steering feel or suspension ride quality
- Uneven tire wear or new noises over bumps
Intermittent warnings and occasional performance problems can still require diagnostic testing. Note when the symptom occurs, which message appears, and whether weather, speed, or driving conditions affect it. These details can give our technicians a useful place to begin.
Schedule Audi Service in Chanhassen
We provide Audi maintenance, diagnostics, brake repair, suspension service, and other supported European vehicle services for drivers in Chanhassen, Chaska, and Eden Prairie. When scheduling, share your model, mileage, current symptoms, warning messages, and preferred timing.
Our technicians can evaluate the concern and explain the available service options before you authorize any work. With clear communication, customer-controlled approvals, and warranty-backed repairs, you can make informed decisions about your vehicle.
Call (952) 592-8266 to schedule Audi service with Christian Brothers Automotive Chanhassen.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"CBA - Chanhassen is the best! Everyone from Mark who owns this center to the people at the frontdesk care about people and their cars. I appreciated the constant updates, resonable prices to the pick and drop service. Wishing CBA ChanHASSEN only the best a"
- sachin