What to Expect With a Diesel Engine Repair Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Common Diesel Engine Problems We Solve
A diesel engine is a sophisticated system where every component, from the fuel injectors to the exhaust system, is critical to its operation. A problem in one area can quickly cascade, leading to a complete breakdown. Our experienced technicians are skilled at pinpointing the source of any issue and performing the necessary repairs with precision.
We are equipped to provide comprehensive diesel service for a wide range of vehicles, including:
- Heavy-duty trucks
- Commercial and fleet vehicles
- RVs and buses
- Diesel-powered cars and SUVs
- And more!
One of the most frequent causes of diesel engine issues is a lack of proper maintenance, particularly with oil and fuel filters. A simple, yet essential, oil and filter change can often resolve performance issues and significantly extend your engine's lifespan. If we discover a more serious problem, such as a malfunctioning fuel injector or a worn turbocharger, you can be confident that your vehicle is in capable hands.
Our process is built on honesty and trust. We will perform a thorough inspection, clearly explain our findings, and present you with all your repair options. We will never perform any work without your full approval, ensuring you have complete control over the service.
Frequently Asked Questions
How often should I service my diesel?
Generally, diesel vehicles require oil changes every 5,000 to 7,500 miles, but this varies by usage. Heavy towing in Alpharetta may require more frequent visits. We help you establish a schedule that fits your specific driving habits.
Why is my check engine light on?
In modern diesels, this often relates to emissions systems like the EGR or DPF. Ignoring it can lead to "limp mode." Our diesel engine service in Alpharetta, GA, includes precise diagnostics to identify these complex sensor codes.
Is black smoke normal for diesels?
While older trucks smoked, modern diesel-powered cars and SUVs should run clean. Black smoke usually indicates an air-to-fuel imbalance, such as a dirty air filter or bad injector, requiring professional diesel repair in Alpharetta.
Do I really need to drain the water separator?
Yes, absolutely. Water destroys high-pressure diesel fuel pumps and injectors. Draining the separator monthly is a simple preventative step that protects your diesel engine from thousands of dollars in damage caused by fuel contamination.
What is DEF, and why do I need it?
Diesel Exhaust Fluid (DEF) reduces harmful emissions. If your tank runs dry, the vehicle will eventually stop running. We check and top off DEF during every routine diesel car service Alpharetta drivers schedule with us.
Protect your engine investment. Book your diesel service online or dial (678) 931-8672 for expert maintenance in Alpharetta.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"This is our new go to automotive repair shop. Ben has been very helpful and is very knowledgeable. Very friendly as well."
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