What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
What are common signs that my suspension needs repair?
Look for persistent bouncing after bumps, uneven tire wear, a car that drifts or pulls on turns, and clunking noises over rough pavement. If your drive feels unstable or noisy, book a suspension assessment soon.
How long does a suspension repair usually take?
Most repairs finish in a few hours, but the exact time depends on the parts your car requires and the scope of repairs. After we inspect your suspension system, you’ll get a clear timeline for your vehicle.
Can I drive with a damaged suspension?
Driving with worn or broken suspension parts increases stopping distance, reduces steering control, and can speed up uneven tire wear. Schedule an inspection soon to help avoid higher repair costs and keep your ride safe.
Is regular suspension maintenance necessary?
Routine suspension checks can catch problems before they worsen and help your car handle as designed. An annual inspection or a visit at the first sign of symptoms keeps your vehicle in top shape.
Does a suspension repair require a wheel alignment?
Many suspension repairs need a realignment so tires wear evenly and steering feels stable. After any work, we assess alignment and recommend adjustments if they will benefit your car’s performance.
Contact Us for Suspension Service & Clear Answers
When you need a suspension repair in Acworth, you need a certified team that provides solutions, not stress. Our ASE-certified technicians offer thorough inspections and transparent pricing, ensuring you receive practical advice and quality repair for your vehicle. We give you back your confidence in every drive, backed by our leading commitment to honesty and expertise.
Ready to take the stress out of automotive care? Schedule your suspension repair or request an estimate today.
Call us at (770) 661-0153 or book your appointment online.
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"This was my first time going to Christian's BROTHERs I was very impressed very professional and friendly SERVICE."
- Michelle Shirley