What to Expect With a Alternator and Starter Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do you know if it is my alternator or starter?
We test the entire starting and charging system before recommending any repair. That includes checking the battery, alternator output, and starter draw, along with related wiring. By comparing these results, our technicians can usually pinpoint which part is failing and explain why that component is the likely cause.
How long does an alternator or starter replacement usually take?
The time needed for alternator or starter work depends on your vehicle’s design and how easily the parts are accessed. Many common jobs can be completed the same day, especially when parts are readily available. We explain the expected timing after inspection so you can plan your schedule.
Can I get an estimate before you start any repairs?
Yes, we provide an estimate after we complete diagnostics and before any repair begins. Our team explains what we found, which parts and labor are included, and answers your questions. You choose how to move forward, and we do not proceed with alternator or starter work without your approval.
What should I do if my car will not start at all?
If your car will not start, focus on safety first and avoid repeated cranking that could cause more strain. Once you are safe, contact our team to discuss what you are experiencing. We can help you plan the next steps, such as scheduling diagnostic service after the vehicle is brought to us.
Do you work on my type of vehicle?
We service starting and charging systems on many popular cars, SUVs, and light trucks. When you call, we can confirm details about your specific vehicle and discuss what type of alternator or starter work may be appropriate. Our team will let you know what we can typically handle in our shop.
Schedule Alternator Or Starter Service
If you are dealing with a no-start situation, a battery that will not stay charged, or warning signs of electrical trouble, the next step is a clear diagnosis. Our team can evaluate your system and discuss whether alternator replacement in Acworth that drivers can trust or if another repair is the right solution.
At Christian Brothers Automotive Acworth, we work to keep the process straightforward by offering thorough testing, clear communication, and honest recommendations. Calling us does not lock you into a repair. It simply starts a conversation about what your vehicle needs and how we can help you get back on the road with confidence.
To talk with our team or schedule service, contact us online or call (770) 661-0153.
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FAQs
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Q. "Why is the alternator important?"The alternator helps the battery maintain power. As the car is driving, it’s gaining power from the engine. During this time, the alternator is charging the battery. When the car stops running, the charge from the alternator allows the battery to continue providing power to the car.
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Q. "What does the alternator do?"As an alternate source of power, the alternator helps many features in the car run. It helps your air conditioning maintain proper airflow, powers the radio, and turns on the headlights, among other things. It can also add power to the engine.
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Q. "Where is the alternator located?"You’ll typically find the alternator near the front of the engine, bolted in with two brackets. One is adjustable (to allow for drive belt-tightening) while the other is fixed.
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Q. "What are some signs that my starter is going bad?"Some common symptoms that your starter is going bad or is dead include: clicking or other odd noises, lights working in your car but the engine won't turn, taking more than one attempt to start, or smoke coming from the hood.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"This was my first time going to Christian's BROTHERs I was very impressed very professional and friendly SERVICE."
- Michelle Shirley