What to Expect With a Kennesaw Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do I know I can trust your mechanics with my car?
You can rely on our team because our repairs are performed by ASE-certified technicians committed to honest work and consistent results. We are open about everything we do, from first inspection to final checkout. Our reputation for dependable automotive service in Kennesaw has earned us the trust of local drivers. Written warranties and open communication give you extra confidence from beginning to end.
What types of vehicles do you work on?
Our auto repair shop services most cars, SUVs, and light trucks, both domestic and foreign makes. We frequently work with Ford, Toyota, Honda, Chevrolet, Nissan, and other common brands. Our facility and training let us handle a wide variety of vehicle types. If you have a question about your specific car or truck, just give us a call.
Will I get an estimate before repairs start?
Yes, we always provide a clear estimate before starting any repairs. Our goal is transparency. You will know what we recommend and what each service costs. No repairs begin without your consent, and we are happy to answer any questions about what makes sense for your vehicle and your budget.
Do you offer a warranty on repairs?
Our shop offers a written warranty on all qualifying repairs, covering both parts and labor. If you experience any problems after your service, let us know. We will review the issue and handle it according to the warranty terms. Our goal is for every customer to leave feeling protected long after they leave our shop.
Can I wait on-site while my car is serviced?
Yes, you are welcome to wait in our clean, comfortable lounge while our technicians service your vehicle. We offer amenities such as free Wi-Fi and refreshments, making your visit as convenient as possible. For quick routine services, waiting is often the best choice. If your repair will take longer, we will discuss timing and any available options with you.
How long will my repair take?
Repair times depend on the service needed and parts availability. Many routine services are completed the same day. If your car will be in the shop longer, we will keep you updated on the status. Our goal is to get you back on the road safely and with minimal delay.
Schedule Your Automotive Service in Kennesaw Today
Ready for service you can count on? At Christian Brothers Automotive Acworth, you get reliable automotive repair, honest answers, and a team that respects both your time and your trust. Booking is simple, and our welcoming staff will guide you through every step.
Our ASE-certified technicians, warranty-backed repairs, and dedication to customer care set us apart as a reliable car repair shop in Kennesaw. Let us take the stress out of car trouble. Reach out, and we can help get you back on the road.
For questions or to schedule service, contact Christian Brothers Automotive Acworth at (770) 661-0153 or book your appointment online now.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"This was my first time going to Christian's BROTHERs I was very impressed very professional and friendly SERVICE."
- Michelle Shirley