How Transmission Service Works in Roanoke
Our five-stage process keeps you informed from the initial appointment through authorized service. You can review the inspection evidence and estimate before authorizing work.
Your transmission-service visit includes:
- Schedule an appointment: Tell us about shifting changes, dashboard alerts, leaks, noises, or other concerns you’ve noticed.
- Complete diagnostics and inspection: Our technicians inspect the vehicle and use diagnostic equipment to investigate the reported symptoms.
- Receive a Digital Vehicle Inspection: We text you a report containing photos, videos, documented findings, and an estimate.
- Review and approve the recommendation: A service advisor can explain the findings and approval options, or you can approve through the Digital Vehicle Inspection.
- Perform or schedule authorized service: We complete the authorized service or arrange the work for an agreed time.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Transmission Fluid Exchanges & Transmission Flushes
Transmission fluid lubricates and cools internal components. Most vehicle manufacturers recommend a transmission fluid exchange every 30,000 to 60,000 miles, although the correct interval comes from the maintenance schedule for your specific vehicle.
A standard transmission fluid and filter change typically replaces roughly four to five quarts of fluid. A full transmission fluid flush typically replaces twelve to twenty-two quarts. Because the two services exchange different amounts of fluid, we review the vehicle requirements and fluid condition before recommending an approach.
Transmission Warranty Coverage
Approved transmission work is covered by the Nice Difference® Warranty for 3 years or 36,000 miles, whichever comes first. The warranty is honored at Christian Brothers Automotive Roanoke locations nationwide, regardless of which location performed the original work.
We also work with all major extended warranty providers. Coverage depends on your plan and the service the provider approves, so tell us which extended warranty carrier you use when scheduling. We can discuss the carrier and confirm the applicable coverage before authorized work moves forward.
Preparing for Transmission Diagnostics
When scheduling, describe what the vehicle is doing and when the symptom occurs. Note whether you experience hesitation during acceleration, rough shifting, slipping while in gear, or a noise during a particular gear change. Report any check engine or transmission warning light as well.
If you’ve found red or brown fluid near the vehicle, share where you noticed it and whether the leak appears after driving or while parked. After the inspection, your Digital Vehicle Inspection provides photos, videos, findings, and an estimate. We review the service recommendation before performing or scheduling the authorized work.
Frequently Asked Questions
These answers explain what to do when a dashboard alert points to a possible transmission concern and what you can expect from the inspection.
What Should I Do If My Transmission Warning Light Comes On?
Schedule a diagnostic inspection rather than relying on the light alone to identify the problem. We inspect the transmission and send you a report with photos, videos, and an estimate.
You can review the recommendation and approval options before any transmission work is performed or scheduled.
Schedule Transmission Service in Roanoke
Contact us when you need transmission diagnostics, maintenance, repair, a rebuild, or replacement in Roanoke, TX. An inspection gives you a recommendation based on your vehicle’s condition.
Use our contact form to request an appointment or speak with us by phone about the symptoms you’ve noticed.
What Should I Do About a Transmission Fluid Leak?
Arrange an inspection when you find red or brown fluid beneath your vehicle. Low transmission fluid reduces lubrication and cooling, contributing to overheating and gear-slipping concerns.
A leak can originate from an external seal, gasket, line, or another transmission-related component. Our technicians use manufacturer-quality diagnostic tools to identify the source before recommending a repair. Don’t add fluid or assume the location of the puddle identifies the failed component without an inspection.
Your Local Christian Brothers Amenities
FAQs
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Q. "What factors determine the price of transmission repair?"Many different factors go into determining costs of transmission repair. The major factor is what type of vehicle you drive. The year, make and model of the car, determine how much parts and labor will cost. Another factor is how much damage the transmission has sustained. Your transmission should last a minimum of 100,000 miles by servicing your transmission on a regular basis.
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Q. "What does automatic transmission service include?"Fluid is first drained from the pan during an automatic transmission service. A new transmission filter is installed with a new pan gasket once the pan has been removed. Finally, fresh automatic transmission fluid (ATF) is used to refill the vehicle.
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Q. "Is there a difference between a transmission fluid change and flush?"During a transmission fluid and filter change, it’s only the fluid in the pan that is drained and replaced with new ATF. Four to five quarts of fluid will typically be replaced in this process, while nine to thirteen quarts are replaced during a full transmission fluid flush. The difference in amounts is because the complete flush drains the entire system.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.