What to Expect With a Cooling System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Is it safe to drive when my car is overheating?
It is usually not safe to keep driving when your car is overheating. High temperatures can quickly damage engine components and lead to costly repairs. We recommend pulling over safely, turning off the engine, and contacting our team or roadside assistance for guidance about your next step.
How do you decide between radiator repair and replacement?
We will decide after a thorough inspection of your radiator and cooling system. Our ASE-certified technicians look at leak location, corrosion, age, and overall condition. If a repair can provide a reliable, cost-effective fix, we explain that option. When replacement is the better long-term choice, we show you why.
How long does radiator service usually take?
Radiator service time depends on what we find and parts availability. Many inspections and simpler repairs can be completed on the same business day. More involved radiator replacement work can take longer. We discuss timing with you up front and offer a complimentary shuttle to help you keep your day moving.
What kind of warranty do you offer on radiator work?
We back our radiator work with an industry-leading warranty on parts and labor. Specific terms can vary by repair, and our team explains coverage details before you approve any work. This warranty reflects our confidence in the quality of our service and offers added peace of mind.
Will you explain my options in plain language before I decide?
Yes, a clear explanation is a core part of how we serve you. We review our inspection results in everyday terms, outline your repair or replacement options, and answer your questions before you approve anything. Our goal is to help you make an informed decision that feels right for you and your vehicle.
Scheduling your cooling system evaluation online or call (813) 652-0219 for a transparent estimate!
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FAQs
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Q. "What happens if there is not enough coolant in my vehicle?"If you do not refill your coolant, this can harm your vehicle and lead to costly repairs. It can lead to issues such as engine damage, warning lights showing on your dashboard, and could even cut off your engine altogether. Click here to learn more about what happens to your vehicle when there is not enough coolant.
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Q. "Does the cooling system affect my vehicle's A/C?"No, your vehicle's cooling system is an essential function that focuses on regulating the temperature of your engine. If your A/C is not properly working, this is not an issue with your car's cooling system and we recommend reaching out to your local Christian Brothers to have it properly diagnosed.
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Q. "What is wrong with my vehicle's cooling system?"We typically see four common cooling system issues: water pump failure, leaky radiator hoses, radiator leaks, and thermostat failure.
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Q. "Why is my cooling system so important?"The cooling system helps regulate your engine's temperature, which is why regular maintenance is important to protect your vehicle's engine.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.