What to Expect With a Tune Ups Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Convenient Service Options To Keep Your Day Moving
We know that being without your vehicle can be one of the biggest barriers to scheduling maintenance or tune-ups. Our team works to make your visit as convenient as possible, whether you choose to wait with us or head to your next commitment.
Options While Your Vehicle Is in Our Care
If you need to be somewhere while your vehicle is in our care, we offer complimentary shuttle service for nearby destinations. This can be helpful if you need to get to work, home, or a local appointment while we complete your service. Our goal is to reduce disruption to your day, not add to it.
If you prefer to wait, we provide a welcoming, comfortable environment where you can relax or get a bit of work done. Our staff keeps you updated on progress, so you are not left wondering how things are going. When your vehicle is ready, we review what was done and answer any remaining questions before you head back on the road.
From scheduling your appointment to picking up your keys, we focus on clear communication and considerate service. We want your experience with us to feel organized, respectful of your time, and as stress-free as possible.
Frequently Asked Questions
How often should I schedule a tune-up for my car?
Most vehicles benefit from a tune-up or similar inspection at intervals suggested by the manufacturer, which are often based on mileage, time, and driving conditions. Our team reviews your owner’s manual, service history, and how you use your vehicle to recommend a schedule that fits your situation. Vehicles that see a lot of short trips, heavy traffic, or extreme temperatures may need attention more often than cars that mostly travel on open roads. When you visit us, we discuss timing in practical terms so you are not guessing when to come back.
What happens during a tune-up with your team?
During a tune-up visit, we start by confirming any concerns you have noticed, then we perform a focused inspection of systems that affect performance, starting, and efficiency. This may include checking spark plugs, ignition components, filters, fluids, belts, hoses, and the battery, along with appropriate diagnostic checks. If we find worn or damaged components, we explain the issue, show you what we see when possible, and review options. Our ASE-certified technicians handle the work, and we only move forward with items you have approved. Before you leave, we go over what was done and share any recommendations for the future.
Can you tell me which maintenance items are urgent and which can wait?
Yes, we work hard to help you understand priorities so you can make comfortable decisions. When we review our inspection findings, we explain which items affect safety or reliability right now and which ones are more preventive. We may suggest addressing critical brake or steering concerns immediately, while planning less urgent items for a future visit. We also talk about any signs to watch for between visits, so you know when it is time to return. This approach allows you to protect your vehicle while still working within your budget and schedule.
How long will my car maintenance or tune-up take?
The time needed for maintenance or a tune-up depends on the specific services your vehicle requires and what we find during our inspection. Many routine visits are completed within part of a day, while more extensive work can take longer. When you schedule your appointment, we give you an estimate of how long we expect your visit to take, and we update you if that timing changes. If you need to be somewhere while your car is here, our complimentary shuttle service can make it easier to keep your day on track.
Do you offer a warranty on maintenance and tune-up work?
We do provide an industry-leading warranty on qualifying services, which is one way we show our confidence in the quality of our workmanship. Specific coverage details can vary by service, part, and other factors, so we are happy to explain how the warranty applies to your visit before any work begins. Our goal is to give you peace of mind after you leave our shop, knowing that we stand behind the maintenance and tune-up services we perform. If you have questions about warranty coverage, our team will walk you through the information in clear, straightforward terms.
Will you explain the recommended services in terms I can understand?
Yes, clear communication is one of our priorities. We know that automotive terms can be confusing, so we focus on explaining recommendations in everyday language. When we review your estimate, we describe what each service does, why it is recommended, and what can happen if it is delayed. We invite your questions and take the time to answer them without rushing. Our goal is for you to feel informed and comfortable before you approve any work on your vehicle.
Can I wait at your shop while my car is serviced?
You are welcome to wait with us while we work on your vehicle. We provide a comfortable, welcoming environment where you can relax, read, or catch up on a few tasks while your car is in our care. If your visit is expected to take longer than you would like to wait, we can help you decide whether using our shuttle service makes more sense. Either way, we keep you updated on progress and let you know when your vehicle is ready, so you can plan the rest of your day with confidence.
Schedule Your Car Maintenance Visit Today
Routine maintenance is one of the simplest ways to protect your vehicle, your time, and your budget. When you choose Christian Brothers Automotive Stevens Ranch, you get a team that understands how you drive, explains recommendations clearly, and is committed to keeping your car safe and dependable for the roads you travel every day.
Whether you need a tune-up, an oil change, or a full maintenance review, we make it straightforward to schedule and complete your visit. Our ASE-certified technicians, manufacturer-quality equipment, and strong warranty give you added confidence in the care your vehicle receives. We are ready to walk you through each step so you always know what is happening and why.
To schedule your next maintenance or tune-up service, contact us online or call (210) 985-9314 today.
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FAQs
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Q. "What is the difference between a tune-up and scheduled maintenance services?"For the most part, a tune-up should be a part of your regular scheduled maintenance services. Scheduled maintenance is aimed at taking preventative measures including all services in a tune-up.
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Q. "What is included in a tune-up?"Our tune-ups include a complete analysis of the components that help your car run including Spark plugs, Brakes, Oil and other fluids, Lights, Tires, Filters, and Emissions.
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Q. "Why are tune-ups important?"Tune-ups help prevent much larger repairs in the long run, in addition to keeping your vehicle's performance strong.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.