What to Expect With Transmission Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: Henry Ford coined the term 'tune-up' while developing his initial automobile prototype.
Frequently Asked Questions
How do I know if my transmission really needs to be replaced?
A full transmission replacement is usually recommended only after careful diagnosis. Our technicians begin by listening to your concerns, test-driving the vehicle when it is safe to do so, and inspecting the transmission and related components. We look at fluid condition, check for leaks, review any stored codes, and pay attention to how the vehicle shifts under different conditions.
If we find that the problem is limited to a specific part or system, we discuss repair options first. Replacement generally comes into the conversation when there is extensive internal damage, when the cost of repeated repairs is likely to exceed the value of a replacement, or when safety and reliability could be compromised by continued use of the current unit. We explain our findings in clear language and welcome your questions, so you can understand why we are recommending a particular level of work.
Is it safe to keep driving if my car is slipping between gears?
Driving a vehicle that is slipping between gears can be risky. Slipping can affect how predictably your vehicle accelerates, which is especially concerning when merging, crossing intersections, or driving in heavy traffic. Continuing to drive in this condition can also cause additional stress on internal components and potentially lead to more extensive damage.
If you notice slipping, we encourage you to contact us as soon as you can. In some cases, limiting driving to essential trips until the vehicle is inspected is the safer choice. When you call, we can talk through what you are experiencing and help you decide the best next step. Our goal is to protect your safety and help you address the issue before it becomes more serious.
Can you give me an estimate before starting any transmission repair?
Yes, providing a clear estimate before any transmission repair is part of how we do business. Because accurate estimates depend on understanding the cause of the problem, we start with diagnostics. Once our technicians have evaluated your vehicle, we prepare an estimate that outlines the recommended work and associated costs.
We then review that estimate with you, explain the purpose of each item, and answer any questions you may have. No repair work begins until you have approved the plan. If you would like to consider different options when they are available, such as addressing the most urgent concern first, we can talk through those possibilities with you as well.
How long do transmission repairs or replacement usually take?
The time needed for transmission work depends on what your vehicle requires. Some services, such as fluid changes or minor repairs, may be completed within the same day, depending on scheduling and parts availability. More involved repairs or a complete replacement typically take longer because of the labor involved and the need to verify that everything is operating correctly before you pick up your vehicle.
After diagnosing the issue, we provide an estimated timeframe along with your estimate. Factors such as vehicle make and model, part sourcing, and the complexity of the work can affect that timeline. Throughout the process, we keep you updated and let you know if anything changes. Our complimentary shuttle service can help reduce the impact on your day while your vehicle is in the shop.
What kind of warranty do you offer on transmission work?
We back our transmission work with an industry-leading warranty that reflects our confidence in the quality of our repairs. While specific terms can vary based on the type of service and parts used, the purpose of this coverage is to give you added assurance that we stand behind the work we perform.
When we review your estimate, we also explain how the warranty applies to the recommended services, so you know what is covered. If you have questions about coverage before or after a repair, our team is happy to walk through the details with you. Our goal is for you to leave with both a dependable vehicle and peace of mind.
Do I need an appointment for transmission diagnostics, or can I just stop by?
We recommend making an appointment for transmission diagnostics so we can reserve proper time and resources to evaluate your vehicle. Scheduling ahead helps us plan for road testing, lift time, and any additional inspection steps your vehicle may require. It also reduces your wait time when you arrive.
However, we understand that some issues appear suddenly. If you experience a new noise, slipping, or another urgent concern, you can call us to discuss what is happening. We will let you know how we can best accommodate you and whether it is safe to drive the vehicle to the shop. Our team works to be as flexible as possible while still providing careful, thorough service.
Will you explain my options in terms I can understand?
Yes, clear communication is a core part of how we serve our guests. Transmission systems can be complex, and we do not expect you to be familiar with all of the terminology involved. When we review our findings, we use everyday language, and we relate what we see to how your vehicle behaves in daily driving.
We also outline your options where they exist, explain the benefits and limitations of each approach, and answer as many questions as you would like to ask. Our team believes that you should never feel pressured or confused. We want you to feel comfortable with the decisions you make about your vehicle.
Schedule Transmission Care With Our Team
Addressing transmission concerns early can help protect your vehicle and reduce the risk of unexpected breakdowns. Whether you are hearing new noises, noticing slipping, or simply due for routine maintenance, we are ready to take a careful look and provide clear recommendations. Our technicians perform thorough diagnostics, then explain what they find before any work begins.
When you choose Christian Brothers Automotive Spring Klein (Stuebner), you get a neighborly team that values integrity, ASE-certified technicians, manufacturer-quality equipment, and an industry-leading warranty that supports the work we do. We work to make the process as convenient as possible, with a welcoming environment and shuttle service to help you keep up with your day in Tomball. If you are looking for a transmission mechanic Tomball drivers can trust, we invite you to reach out.
To schedule transmission service or request an inspection, call at (346) 489-5977 or contact us online.
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FAQs
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Q. "What factors determine the price of transmission repair?"Many different factors go into determining costs of transmission repair. The major factor is what type of vehicle you drive. The year, make and model of the car, determine how much parts and labor will cost. Another factor is how much damage the transmission has sustained. Your transmission should last a minimum of 100,000 miles by servicing your transmission on a regular basis.
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Q. "What does automatic transmission service include?"Fluid is first drained from the pan during an automatic transmission service. A new transmission filter is installed with a new pan gasket once the pan has been removed. Finally, fresh automatic transmission fluid (ATF) is used to refill the vehicle.
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Q. "Is there a difference between a transmission fluid change and flush?"During a transmission fluid and filter change, it’s only the fluid in the pan that is drained and replaced with new ATF. Four to five quarts of fluid will typically be replaced in this process, while nine to thirteen quarts are replaced during a full transmission fluid flush. The difference in amounts is because the complete flush drains the entire system.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.