What It Takes to Become AAA Certified
You’re stalled on the side of the road, counting the number of cars that pass by while you wait for your heroes from AAA to tow you and your car to safety. It’s a great feeling to know that help is on the way, but have you thought about where your car is going to end up for repairs? Is the repair shop reputable? Are you going to get quality service? Are they going to be honest about what your car really needs? With so many options out there, deciding where to have work done on your car can be tricky. We’ve all heard of AAA for travel discounts, and roadside assistance, but did you know AAA actually certifies auto repair shops?
Since AAA is in the business of getting you where you need to go safely, they take their repair shop recommendations very seriously. They want to ensure their customers have the best experience possible. At Christian Brothers Automotive Round Rock, we are proud to hold the title of a AAA certified repair shop. Here’s a few of the qualifications required to be certified by AAA:
ASE Certified technicians
Our ASE-certified technicians are highly trained in diagnosing an issue with your vehicle and getting you back on the road safely. We won’t just tell you what’s wrong with your car. We’ll tell you what steps are necessary to fix the problem and leave the decision up to you.
Just like holding a AAA certification, becoming ASE certified isn’t easy. Before a technician can even apply to take the ASE certification exams, the technician must complete either two years of on the job training or one year in training and a two-year degree in automotive repair. All 40 specialty exams must be retaken every five years to ensure a technician’s skills stay sharp.
Customer Service Standards
When you come into Christian Brothers Automotive Round Rock, you’ll quickly see how much we value quality customer service. When designing our location, we had you, our customer, in mind. While car repair is rarely convenient, we want your experience in our shop to be a pleasant and memorable one. From clean waiting rooms, to complimentary Wi-Fi, to our free shuttle service, we want your car service to be as hassle-free as possible.
Advanced Computerized Diagnostics
By using the same diagnostic equipment used by manufacturers, we can provide you with a thorough inspection and analysis of what’s needed to get your car back into top running shape. This method of testing reveals exactly what’s wrong with your car based on error codes so we can ensure we are getting to the source of the problem. We will never sell you a repair or part unless your car truly needs it.
Compliant with environmental regulations
While cars are great at getting us where we need to go, we all realize some of their parts aren’t the best for the environment. Our shop is committed to doing our part in preserving the environment. We dispose of harmful chemicals properly so they won’t be exposed in local waterways or drainage systems.
At Christian Brothers Automotive, we pride ourselves on offering a Nice difference.® to our customers. That’s why when it comes to a warranty, we decided to go above and beyond. We offer a 2 year/ 24,000 mile warranty on labor and new components installed against defects in manufacturer workmanship and materials. Another convenient feature of our warranty is that it is valid at all Christian Brothers Automotive locations across the country. So if you have repairs done at our shop in Round Rock, but the new part malfunctions on your summer road trip to Colorado Springs, you’re covered.
High Rating With The Better Business Bureau
From great customer service, to quality car repair, we are committed to maintaining a high BBB rating. But don’t just take our word for it. Here’s what a few of our customers had to say about their experience.
“Rich creates an amazing experience for my service. Grateful for an honest, fast & excellent repair shop!! You’ve got my business for life!” - R
“Every employee I came in contact with was polite courteous and respectful. The work they did was done within the time frame they promised and I was on my way. I certainly recommend CBA for any of your automotive needs. Thanks for the wonderful experience and your cheerful attitudes.” - Gregg
Whenever you car is ready for maintenance or repairs, we’ll be here. You can simply swing by our Round Rock location or click the link below to schedule a convenient appointment time online.