Taking Care of Y-O-U

Taking Care of Y-O-U

| By: Ed Carey, Christian Brothers Automotive Round Rock

Have you ever had an aggressive car mechanic upsell you on parts or services your car didn’t actually need? Were you left wondering what they were doing to your car and how much it would cost? Experiences like these can leave you frustrated, and with good reason.

But what if servicing your car could look different? That’s why it’s a good idea to always know a little about the professionals you’re about to trust with your car. Here at Christian Brothers Automotive Round Rock, we’re founded on giving you an easy, pleasant experience every time. We like to call this kind of experience our Nice Difference.®

Here are a few of our Nice Difference.® services that keep your neighbors coming back to us again and again with all their auto service needs:

Neighborly Comforts

We built our customer service approach around the passage that says to “love your neighbor as yourself” (Matthew 22:39). From the moment you walk in the door, you’ll notice that we like to go the extra mile for our neighbors like you. When you choose Christian Brothers Automotive Round Rock for our excellent car service, you can also expect to have a comfortable, clean waiting area with free beverages and Wi-Fi waiting for you.

“Everything was fast and it was such a welcoming feel!” – J. M.

Free Shuttle Services

Having work done on your car shouldn’t disrupt your whole day. You have places to be and people to see. We will keep you updated on the progress of your car even if you can’t hang around our waiting area. Simply let us know where you need to go, and we’ll take you there in our complimentary shuttle. We’ll even pick you up once your car is ready.

Transparency You Can Count On

The Nice Difference.® is our commitment to providing you with transparent, honest service that keeps you in control of your auto repair and maintenance. You should never be left with questions about what your car needs or doesn’t need. At Christian Brothers Automotive Round Rock, our friendly technicians will provide you with the options and information you need to confidently make the decision that’s best for your car and budget. We will never do anything to your car that hasn’t received your stamp of approval.

“I appreciate that I was treated with respect and that every staff member was open and honest throughout the process. Miguel gave very friendly and personal service, making me feel as if my car was the only car that mattered to the entire organization. I will 100% be returning….” – Spencer & Melanie Roberts

Courtesy Inspection Every Time

You need a car that you can rely on to get you where you need to go. That’s why your car will receive a complimentary courtesy inspection every time you bring your car into our shop. We visually inspect all the major systems on your car. If we find anything that needs repair, we’ll talk to you about it and let you make the decision that’s right for you.

The Nice Difference.® Warranty That Works for You

As part of our commitment to give you an easy, pleasant auto service experience, we created a car warranty that works for you. The Nice Difference.® Warranty expires after two years or 24,000 miles—whichever benefits you the most. That means if you put 24,000 miles on your car in only one year, your warranty will still be good for another year. Or if you reach the two year limit and you’ve only put 10,000 miles on your car, then your warranty is still good until you reach that 24,000 mile mark, even if it takes you a few extra years. You won’t be disappointed you came to see us.

Schedule an appointment with us today, and we’ll take care of you.

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